Day Therapy Unit Team Leader

Your role at St John of God Mount Lawley Hospital

We currently have an opportunity available for a motivated and committed Day Therapy Unit Team Leader to coordinate and lead the day to day administration operational requirements of the Day Therapy Unit (DTU) and support the Administration team in providing a high level of clerical services and customer service.

In this newly created position, you will have the opportunity to review, improve and streamline processes and procedures to enhance operational compliance.

If you have are passionate about everything administrational and have experience in supervising a large team, we would love to hear from you.

The role is offered on a permanent full-time basis, working 38 hours per week.

The Position Day Therapy Unit Team Leader- Prepare departmental rosters for DTU Administration Caregivers.- Coordinate leave relief including planned and unplanned leave ensuring all reception areas are covered appropriately.- Supervise and co-ordinate daily clerical activities, including monitoring and supporting clerical caregivers.- Support the Manager Allied Health to effectively manage caregiver disciplinary matters, including caregiver complaints and performance management programs.- Assist the Manager Allied Health in recruitment and training of clerical caregivers and performance appraisals.- Receive new referrals, enter the information into the Patient Administration System (WebPAS) and have all referrals assessed by clinicians.- Monitor and action Outpatient requests from the Clinical Information System (CIS).- Create and maintain patient information in the Patient Administration System in a timely manner.- Ensure that appropriate action is taken for appointments including arranging tests and the availability of all patient documentation prior to the appointment.- Ensure all appointments are correctly booked into WebPAS and patients are appropriately notified of their appointments.- Manage the DTU waitlist.- Receive all Outpatient-related telephone calls, evaluate and initiate any action required.- Collect, control and direct messages and Health Information Services to nursing and medical staff.

To succeed you will have experience in varied clerical duties, be proficient in using varied computer software packages including Patient Administration systems and MS Office products and have a strong front line and customer focus.

You will have demonstrated experience in departmental roster coordination and the ability to use own initiative, being able to organise and prioritise clerical tasks with mínimal supervision.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $82,617 to $84,255, plus 11.5% superannuation- Permanent Full-Time position- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Green travel allowance - if you walk, car pool or use public transport you could be eligible for up to $1,500 per year- Access to fitness and wellbeing benefits through- Fitness Passport

For enquiries contact Luke Heard-Stone, Manager, Allied Health, on 0400 357 306

Applications Close: 18th March 2025
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
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