Business Account Manager

Oh what a feeling

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women’s Conference.

Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:
- Fully maintained motor vehicle including insurance excluding fuel- 14.5% Superannuation with subsidised income protection, life and total disability insurance- Annual contribution to your private health insurance worth over $1,900- Significant family vehicle lease and purchase discounts- Flexible hours and workspaces, with a hybrid of working from home and in the office- Free car parking and discounted café- 10 days paid domestic and family violence leave- Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership- Paid volunteer days to support your community and matched giving program- 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave- Access to Toyota’s RewardsHub - explore, manage and customise your benefits to suit your lifestyle

What you’ll contribute to

We are seeking a dynamic Business Account Manager who will be responsible in assisting the dealer network in growing their revenue opportunities and exceeding business plan expectations. This hands-on role involves collaborating with key central functions to drive dealer network performance and implementing initiatives that align with our business objectives and strategy.

The role is part of our Field Operations Division which oversees both Regional Offices and Franchise Development, pivotal in building a sustainable Dealer network. Regional Offices are responsible for driving the performance of 200 Dealers across 300 sites throughout Australia, focusing on new and pre-owned vehicle sales, fleet management, finance, marketing, parts, servicing, as well as training and customer retention initiatives. Franchise Development strategically enhances Dealer operations and profitability by building capability, expanding capacity, and implementing market representation strategies.

This is a Permanent Full-time role and is based at Acacia Ridge

How you’ll make an impact- Development Strategies:_ Lead the implementation of business development strategies for our client/ customer network via best practice processes and procedures consistent with Toyota’s cultural values.- Process and Procedures:_ Assist the dealer network in generating business development plans, processes and procedures to contribute to sustained customer satisfaction.- Relationship Building_: Build a strong rapport and relationship with clients (dealers) to ensure client satisfaction and demonstrate their importance to business.- Dealer Visits_: Maintain effective communication and Dealer relationships through consistent Dealer visits, ensuring all dealers are well informed.- Reporting and Analysis_: Support the analysis of Value Chain data of dealer financial and reporting activities to improve profitability for the network.

Your attributes - If you’ve got one or more, we’d love to hear from you- You’re a ‘people person’ who will go above and beyond to provide excellent customer service- You are motivated and looking for a company that will support your own growth as well as the organisation.- You have an adaptable and flexible mindset to keep up with a fast-moving company- You are a proven hunter and relationship manager with strong conceptual and analytical skills- You thrive to achieve operational and strategic deliverables in a complex environment with shifting priorities.- You love to travel and explore.

You’re welcome to find out more by visiting our careers page:

- Applications close on 5th August
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When you apply, please tell us the pronouns you use._

We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women. Please review Work180 website for further information.

Come with us and help create the future.

Primary Location

Acacia Ridge - 20 Paradise Road

We are an equal opportunity employer. We celebrate diversity and are committed to