Agile Coach

**What is it like to work at Bupa?**

Be at the heart of helping people live longer, healthier, happier lives. At Bupa, we employ more than 80,000 people globally who are making this a reality. One thing stands out about Bupa people - our customers are our passion: they’re at the heart of our culture of care. If you've got the belief, the drive, and the talent to help us in our ambition then we’d like to hear from you.

This is a 12-month contract opportunity based in Melbourne, Sydney or Brisbane when you’re not working from home. Bupa offers flexible working (work from the office or home)

**The Opportunity**:
Reporting to the Coaching & Change Practice Manager, the role of the Agile Coach is primarily to coach, mentor and guide our people to figure out the best solutions for their specific challenges. You will analyse the organisation's existing systems, methods & behaviours and implement improvements to help streamline and accelerate delivery and create efficiencies. Ultimately, you will play a key role in the long-term strategy across the entire organisation, helping develop and embed our agile ways of working, build an agile community and enable our teams to deliver better products in a faster, more efficient manner.

**How will I help?**

Key accountabilities include:

- Maintain yourself as a master of agile, and new and emerging common agile practices.
- Ensure teams and the organisation have a clear understanding of the values and practices of agile and agile methodologies, and the rationale behind them. Encourage and assist them with making continuous improvements to their agile ways of working.
- Lead and coach others in facilitating the regular team ceremonies e.g. daily stand-ups, refinement, sprint planning, demos, retrospectives, open space, lean coffee etc.. Be adept at introducing fresh ideas and feedback into ceremonies to ensure these are at their most effective and stay interesting and relevant.
- Understand and help individuals and teams achieve their key motivations, career objectives and personal improvement needs, and coach them to be self-organising and high performing.
- Encourage and assist teams in measuring their agile maturity and in maintaining a healthy backlog of continuous improvement items.
- Help teams within the organisation understand their current state, how to experiment and continuously evolve how work gets done.
- Coach teams in defining all their work in terms of a clear outcome and how success will be measured. A practice of build, measure, learn.

**What’s in it for me?**

As well as a competitive salary, a yearly performance bonus, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.

**Perk highlights**:

- Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.

A 'People First' wellness program - SMILE. Provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts. You will feel happier & healthier for working at Bupa

**What do I need?**
- 5+ years experience in agile coaching in a large complex organisation.
- Deep understanding and experience of agile and lean thinking, and experience with concrete frameworks and techniques such as Scrum, Kanban, Lean Start-up, and Continuous Delivery.
- Great presentation skills. Awesome facilitation, communication and mentoring skills.
- Diverse teaching, training and coaching toolbox to help the organisation develop and mature in understanding agile values, principles, and practices.
- Passionate about Agile practices and continuous improvement, always on the lookout for how the organisation can do something better, quicker with a greater result.
- Strong interpersonal, influencing and multi-level stakeholder management skills.
- Comfortable with managing executives and stakeholders on high profile deliveries.

**About Bupa**

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years. Bupa Asia Pacific operates in Australia, New Zealand, and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical, and hearing services.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity, and own story is respected and valued.