Customer Service/administration Officer

3 days ago

Coopers Plains, Australia Tranto Hire & Sales Pty Ltd Full time

_Tranto Trucks Pty Ltd_ is seeking a Service Administrator to assist the Workshop and General Manager in streamlining the processes and workflow of the business.

**Duties**
- Communicating with Suppliers & Purchase orders
- Stock Control
- Connect with customers at the desk and over the phone, build rapport quickly and act with integrity - always
- Deliver an exceptional customer experience with a high level of professionalism
- Be hungry to learn and humble when mistakes are made.
- Use your mindset to manage your time, prioritise the important tasks and ensure that you meet workshop deadlines
- Be agile and flexible to change.
- Answer inbound calls for the Sales Department promptly
- Prepare repair orders and update customers & details, ensuring accuracy of data recording
- Co-ordinate Registrations
- Liaise with the Workshop and other front-line staff
- Perform clerical duties as required, scanning, filing, photocopying and general administration
- Other administrative duties as required by the Factory Manager and General Manager

**About You**
- A commitment to delivering a high standard of customer service
- A confident phone manner and developed communication skills
- High attention to detail
- Time management skills in order to juggle a busy department
- Ability to work under pressure
- Initiative to help on the front line if the need arises
- Good organisational skills
- Quick thinking & problem-solving skills
- Must have a Manual Licence

**Benefits to working with Tranto Truck Pty Ltd**
- An attractive, salary
- Support from a dedicated and professional team and manager
- Ongoing brand & role training
- Permanent full time role.
- The chance to work in a high performing, busy environment
- The chance to experience business growth
- Access to ongoing professional development and career progression within a national leading organisation
- Free Staff Car Parking.

**Salary**: $30.00 - $37.72 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- COOPERS PLAINS, QLD 4108: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)
- Inventory control: 1 year (preferred)
- Order entry: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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