Assistant Team Leader

5 days ago

Ingleburn, Australia Quality Health Care Full time

**Are you looking for a step into a leadership role?**

Quality Health Care is seeking a skilled Assistant Team Leader - Accommodation Services for our site in **Ingleburn**. We are seeking an experienced, proactive Leader to join our experienced and highly skilled supported independent living team in the role of Assistant Team Leader. This team supports clients with severe mental health, moderate intellectual disabilities and trauma based care needs.

You will work with participants, their families, and external providers to support our commitment on offering high quality residential care experience, and support that delivers positive outcomes for our clients.

**The Role**

Working closely with the health system and local providers you will implement effective supports and services to enable participants to reach their goals in a more complex environment of gaining greater independence and capacity to engage in all areas of their lives, and:

- Be part of a team - provide hands daily living support for residents with mental health needs
- Work towards residents' goals, strengths and aspirations using a person-centred framework embodied by QHC
- Work collaboratively with people, _**for people**_
- Teach others, provide information, educate and skill build
- Network and build partnerships between the mental health service, other government and health services, NGOs and the community sector.

**Skills and Experience**
- Allied Health qualifications; or minimum Certificate IV in Disability or similar; or relevant practical experience
- Experience in providing services to NDIS participants
- Experience in reading, understanding, and implementing NDIS plans
- Experience in connecting clients to services under a client direct care model
- Excellent interpersonal and communication skills and a strong commitment to customer service
- Strong customer service skills with demonstrated ability to develop and maintain relationships with people with disability and/ or their families and support network and service providers
- Resilience and competence in high level interpersonal communication, negotiation and conflict resolution skills
- Sound time management skills and demonstrated ability to work with mínimal supervision
- Demonstrated ability to make complex judgments, prioritise tasks and take initiative
- Strong written communication skills with the ability to write high quality reports
- Current driver's license and willingness to travel to clients where required

**About the Company**

Quality Health Care (QHC) is a specialist accommodation, disability, and community care provider with over 20 years’ experience working with people to achieve their goals. We have a team of over 275 staff and our services include specialised accommodation, Supported Independent Living (SIL), Home & Community Care, Support Coordination and Behaviour Support.

You will be required to clear probity checks including NDIS Workers Screening Check and Working with Children Check or similar.

Quality Health Care is committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity.

**Salary**: $65,000.00 - $77,000.00 per year

Schedule:

- Monday to Friday

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