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Administrator - Service Operations

3 weeks ago

Bunbury, Australia WesTrac Full time

Posted Date: 24 Jan 2025
- Location: Bunbury, WA, AU, 6230

WesTrac are seeking a friendly and motivated Administrator to join our Bunbury office on a full-time basis

We're looking for a detail-oriented, self-motivated individual who can multitask effortlessly and has a knack for problem-solving. If you have a keen eye for detail and thrive in a fast-paced environment, we want to hear from you

**Location**: Bunbury, WA

**Roster**: 5:2 Mon - Fri, 10 Hours per day

**What you’ll do**:

- Support the field service team by completing site entry forms, managing the field service truck fleet, ensuring accurate inspections, answering calls, daily job filing, and handling customer queries.
- Organise new starters by arranging access, uniforms, and raising purchase orders (POs).
- Managing purchase requisitions and overseeing the purchasing process.
- Handling time capture reporting and organising work scope books.
- Maintaining archives and ensuring compliance with WesTrac policies.
- Managing training requirements and conducting safety and contamination control audits.
- Building positive relationships with customers and internal stakeholders.

**What we are looking for**:

- Previous experience working in a similar role
- Professional level of computer literacy and data entry skills
- Experience using SAP
- Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly
- Customer service orientation
- Attention to detail and accuracy
- Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people
- Stress tolerance and the ability to maintain satisfactory work standards under pressure

**What we offer**:

- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate

If you are interested in taking your career to the next level with WesTrac click the ‘Apply' button today

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality._
- Job#3598_