Protocol Administration Officer

16 hours ago

Adelaide Region SA, Australia Australian Department of the Environment Full time

APS 5 - $76,260 - $83,658 per annum plus superannuation
- Compliance & Enforcement Division
- Adelaide, SA,Brisbane, QLD,Canberra, ACT,Melbourne, VIC,Perth, WA,Sydney, NSW,Townsville, QLD

**Who we are**
The Audit Operations team is responsible for the effective and efficient delivery of regulatory audits and other activities for the management of export and biosecurity risks. Our professional auditor workforce conducts nationally integrated regulatory audits and other activities to manage the compliance of import and export registered establishments, industry authorised officers and entities operating under approved arrangements.

**The Jobs**
- establish Accredited Property audit lists indicating audit approach (remote vs onsite) and timing (pre vs in-season) and work with the operations manager and workload management team as required for allocation to auditors
- manage the creation of each protocol Accredited Property list for the program and advise clients of their accreditation
- respond to client enquiries in a professional and timely manner, in accordance with the Department’s Client Service Charter
- liaise with the program with regards to providing information/details about Accredited Properties
- maintain an understanding of relevant legislation and policy frameworks and an awareness of changes in the broader work environment that may impact on work objectives
- provide guidance and assistance to staff in the understanding of operational procedures regarding the use of industry systems and protocol process; report, investigate and provide accurate timely feedback as required

**Please note** that this recruitment process will be used to fill non auditor positions at level within Audit and Assurance Branch.

**What we are looking for**

**Knowledge and experience**
Knowledge related to import and/or exports or agricultural industries would be an advantage.

**For additional information, please read the Job Description below.

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