Motor Claims Advisor

3 days ago

Brisbane, Australia Zurich Insurance Full time

**The Role**

Are you the kind of person who thrives on providing customers with an exceptional service, and enjoy working as part of a friendly team in a fast pace friendly environment? Would you like to build on your existing motor claims assessment experience and be part of a national team? A role in our growing Motor Claims business could be just what you’re looking for.

As one of the world’s leading insurers and a brand that people trust we are committed to paying claims as promptly, fairly and transparently as possible. This approach has helped us achieve a well earned reputation for our superior claims service. Join our high performing technical motor claims team and challenge yourself to provide our customers with an outstanding service as you manage the claims process in a sensitive and professional way.

**The Opportunity**

In this role you’ll manage your own portfolio of complex claims which as you try to exceed our customers’ expectations by providing prompt and technically accurate management of claims. You’ll enjoy working autonomously to manage technically complex motor claims as you leverage your thorough understanding of the relevant legislations and guidelines. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.

As you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual $500 lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

**Your Experience**

You will enjoy working autonomously to manage complex motor claims as you leverage your thorough understanding of the relevant legislations and guidelines.
- 3 - 5 Years specific Motor Claims experience (preferred)
- Motor vehicle technical knowledge (preferred)
- Excellent communication and negotiation skills
- Competent computing skills (Word & Excel)
- Prior Motor Claims experience is a prerequisite for the role, as we are looking for an individual who can really hit the ground running

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