Cafe Store Manager

6 days ago

Mandurah, Australia Miami Bakehouse Full time

Are you a passionate leader driven by a customer focus? Do you thrive at store operations and have the skills to manage a team?

Miami Bakehouse is seeking a Store Manager in Falcon. This is a pivotal role in the business, located in the Falcon Grove Shopping Centre, just 10 minutes from central Mandurah. Trading between 6am and 4:30pm, the Falcon Cafe is a must stop for local customers as well as travellers and tourists along this route.

This is a full-time role offering up to $77, 400 + $800/month in bonuses

As the Store Manager, you will be the heart and soul of our cafe. You’ll lead a passionate team, ensuring the highest level of customer service. Responsibilities include:

- Team leadership - coordinate, coach and train a dynamic team in a positive working environment.
- Operational oversight - manage all aspects of cafe operations, from driving sales growth to weekly ordering and stocktaking.
- Customer engagement - maintain a welcoming and engaging store presentation for customers.
- Quality Standards - Deliver consistently high-quality coffee, customer service and standards of cleanliness.

**What we are looking for**:

- Previous hospitality management
- A passion for customer service, sales and coaching
- Ability to lead and train a team
- Capability achieving KPI's and sales targets
- Exceptional interpersonal and communication skills

**Amazing perks on offer**:

- Competitive salary and generous bonuses
- Great work life balance - early finish times and 1 weekend day of each week
- Autonomous role with company support behind you
- Supportive work environment fostering teamwork and collaboration
- A great team culture and happy working environment
- 50% staff discount

**About Us**:
The Miami Bakehouse Group is celebrated for our award-winning handcrafted delicacies and a legacy spanning two decades. We are dedicated to serving exceptional coffee, delicious pastries, and creating an inviting atmosphere for our customers.

If you're passionate about delivering exceptional customer experiences, leading a team, and contributing to the success of a thriving cafe, we'd love to hear from you

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Performance bonus

Work Location: In person

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