Store Manager and Assistant Manager

2 days ago

Mandurah, Australia Miami Bakehouse Full time

Are you a passionate leader excited about team engagement and customer service. Do you thrive in a fast-paced environment and have the skills to manage a team? If you want to work alongside great people in an award-winning business, we have an opportunity for you

**Our roles**:

- Cafe Manager - full-time averaging 42 hours per week

$81, 700 to $90, 050 + $800 monthly bonuses + travel allowance
- Assistant Manager - full-time averaging 38 hours per week

$67, 900 to $73, 000 + $200 monthly bonuses + travel allowance

Not ready for this level of responsibility or not looking for full time work? We’re always on the lookout for excellent Duty Managers/Supervisors.

**Responsibilities**:
As a key member of the management team, you’ll be the heart and soul of our cafe. You’ll lead a passionate team, ensuring the highest level of customer service. Your responsibilities will include:

- Team leadership - coordinate, coach and train a dynamic team in a positive working environment.
- Operational oversight - manage all aspects of cafe operations, from driving sales growth to weekly ordering and stocktaking.
- Customer engagement - maintain a welcoming and engaging store presentation for customers.
- Quality Standards - Deliver consistently high quality coffee, customer service and standards of cleanliness.

**What we are looking for**:

- Previous hospitality management is desirable
- A passion for customer service, sales and coaching
- Ability to lead and train a team
- Capability achieving KPI's and sales targets
- Exceptional interpersonal and communication skills
- Strong organisational skills with a calm disposition

**Amazing perks on offer**:

- Competitive salary and generous bonuses
- Great work life balance - 1 weekend day of each week
- Daytime hours for better work life balance
- Autonomous role with company support behind you
- Career progression and development opportunities
- A great team culture and happy working environment
- 50% staff discount

**About Us**:
The Miami Bakehouse Group is celebrated for our award-winning handcrafted delicacies and a legacy spanning two decades. We are dedicated to serving exceptional coffee, delicious pastries, and creating an inviting atmosphere for our customers.

If you're passionate about delivering exceptional customer experiences, leading a team, and contributing to the success of a thriving cafe, we'd love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: Up to $90,050.00 per year

**Benefits**:

- Employee discount
- Travel reimbursement

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Supplemental pay types:

- Monthly bonus
- Performance bonus

Work Location: In person

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