
Reception & Client Care
1 week ago
Place New Farm’s front of house operations are expanding their team and we are looking for a driven, customer centric professional with a passion for real estate where your objective is to provide a 6-star service to all external and internal clients.
You will be the face of our James Street Hub where your day to do will see you managing a busy front office area with a broad range of duties from working with multiple departments based out of our renowned James Street office location.
No two days will be the same and we want to empower you with knowledge so you can be innovative, and solutions focused for both internal and external Place people.
**What a day in the life looks like**:
- Receive and delegate all incoming calls with knowledge and confidence
- Greet and provide exceptional customer service customers and colleagues
- Ensure the meeting rooms and communal areas are kept clean and presentable
- Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction
- Support both sales and property management functions in an administrative and compliance capacity
- Organise and coordinate the external and internal mail
- Social Media management for the office/specific agents
- Preparation of agent personal marketing collateral
**Requirements**:
- Minimum of 2 years’ experience in a customer facing role
- Confident and outgoing nature with the drive to go above and beyond
- Professional presentation and strong written and verbal communication skills
- Experience using Office 365 necessary, with experience in software (CRM) is advantageous
- Having the ability to manage multiple high-pressure situations with ease
- The desire to grow and develop within a team environment
- Passion and desire to help others
- Through attention to detail
- Be adaptable and flexible
**Benefits**:
- Exceptional personal and professional development opportunities
- The chance to build a career and work for Brisbane number 1 agency
- Heavily subsidised gym membership with Total Fusion
- Work in the heart of James Street
- Endless training and development opportunities
- A year full of social & training events both internal and companywide
- This is a full-time role working Monday - Friday between 8:30am - 5:30pm.
About Place Estate Agents
Place Estate Agents is an award winning (backed by our incredible track record as QLD's most highly awarded real estate) agency built on energy, passion, local knowledge, and professionalism. Our business is cutting edge and we are constantly looking to challenge tradition in order to provide our clients with the best service, advice and products available. We employ over 400 people across multiple offices in south-east Queensland who are recognised in their local communities for their professionalism, expertise, and ability to service clients in an ever-changing market.
If you want to learn more about our People and our Place, don’t just take our word for it, check out #lifeatplace
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