Itsm Analyst Configuration Manager

2 days ago


Melbourne, Australia Australian Bureau of Meteorology Full time

Executive Level 1, Executive Level 1
- $103,085 - $116,115 + 15.4% super
- All locations considered; Melbourne preferred

Within the Data and Digital Group, the Service Delivery & Performance Team is responsible for leading the Service Management Capability and maturing of the ITIL based processes that support Enterprise Service Management across the Bureau.

It is also responsible for the development, support, and maintenance of the Bureau's Enterprise Service Management (ESM) system.

We are seeking a suitably qualified person to carry out the duty of ITSM Configuration Manager specifically in relation to the ITSM system Configuration Management Database (CMDB).

The appointee will be expected to have a wide-ranging understanding of technology and engineering and be articulate across the domain to successfully analyse, update and coordinate the ITSM CMDB in adherence to the Bureau configuration management process and procedure.

The successful incumbent should be able to demonstrate:

- Experience and qualifications in ITIL Service Management with particular expertise as it relates to the operational use of Technology Configuration Management.
- Demonstrated planning, time management skills and self-motivation, and with the capacity to work autonomously to meet deadlines.
- Ability to work effectively in a team-based environment.
- Demonstrated excellence in communication skills (written, oral and listening) and ability to engage with internal and external partners and stakeholders.

**How to register**:

- Forgotten Your Login Details? click here and follow the steps.
- Preview Application Form Opens in new window



  • Melbourne, Australia Bupa Full time

    Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental,...


  • Melbourne, Australia Datacom Full time

    Our purpose Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. About the role Datacom is looking for a Service Configuration Analyst to join our organisation, working in Australia and delivering Configuration Management Services to our...


  • Melbourne, Australia Bupa Full time

    Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental,...


  • Melbourne, Australia Bupa Full time

    At Bupa, we’re passionate about creating meaningful impact for our customers and for the people who work with us. We thrive in a collaborative, high-performing environment where experimentation is encouraged, and where agile ways of working and human-centered design are more than just buzzwords - they’re embedded in everything we do. You’ll join a...

  • IT Service Management

    2 weeks ago


    Melbourne, Australia Slater and Gordon Full time

    IT Service Management (ITSM) Systems Specialist Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to...


  • Melbourne City Centre, Australia HAYS Full time

    Permanent opportunity to work for the federal government - Applicant must be an Australian citizen as they will be required to obtain a clearance* Work location: Melbourne / Canberra / Brisbane | Based on your preference **Your new company** A prominent federal government organisation. **Your new role** As the Knowledge & Configuration Process...


  • Melbourne, Australia Halcyon Knights - LogicMelon Full time

    Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **ITSM Reporting Specialist** - Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **The Opportunity**: As the ITSM Reporting Specialist, you will review and analyse current...

  • Configuration Analyst

    16 hours ago


    Melbourne, Australia Northrop Grumman Full time

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time **Description**: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled...

  • Itsm Delivery Lead

    1 week ago


    Melbourne, Australia Department of Premier and Cabinet Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Premier and Cabinet **Salary**: $103,920 - $125,735 Occupation: Analyst Reference: VG/VG/1689774 An exciting and rare opportunity exists for a talented and highly motivated individual to join the Operations and Business Technology branch as ITSM Delivery Lead at the Department of...


  • Melbourne, Australia Triple Zero Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Ongoing - Full Time Organisation: Triple Zero Victoria **Salary**: $100,717 - $100,718 Occupation: IT and Telecommunications Reference: 1962 - Play a key role in the Emergency Communications Information Services team - Support the delivery of quality IT Service Management to assist the business...