ITSM Consultant

1 week ago

Melbourne, Victoria, Australia Ayan Infotech Full time
Overview

Ayan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia.

Title: ITSM Consultant

Location: Melbourne

Type: Contract (3 months + extension)

Required Skills and Experience
  • Excellent verbal and written communication skills
  • An active / empathic listener
  • Excellent organisational skills with the ability to multi-task
  • Ability to manage own time effectively and to be prompt and punctual
  • Experience of working effectively within a team and collaborating with others to achieve a goal
  • Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques
  • Drive, self-motivation and ability to work under own initiative
  • Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT services
  • Sound knowledge and experience of supporting range of IT applications, platforms and technologies
  • Ability to clearly and accurately communicate processes and procedures verbally and in writing
  • Ability to produce management information reports from ITSM systems
  • Experience of working accurately and confidently with service desk tools and technology, such as ITSM, remote access, knowledge resources
  • Experience of developing professional and effective working relationships with customers and key stakeholders
  • Experience of delivering a high level of customer service
  • The necessary skills and attributes to integrate successfully into a busy team
Desirable selection criteria
  • Delivery of IT support services within higher education institutions
  • ITIL Foundation or higher
  • Experience of coaching and/or mentoring staff
  • Experience of managing the work of others
  • Knowledge and experience of best practice in customer service and/or IT service management

Contact: 02 9412 4178 for more details.

www.ayaninfotech.com


#J-18808-Ljbffr

  • ITSM Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Ayan Infotech Full time

    OverviewAyan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia.Title: ITSM ConsultantLocation: MelbourneType: Contract (3 months + extension)Required Skills and Experience- Excellent verbal and written communication skills- An active /...

  • Itsm Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Ayan Infotech Full time

    Overview Ayan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne.All applicants must have full unrestricted work rights in Australia.Title: ITSM ConsultantLocation: MelbourneType: Contract (3 months + extension) Required Skills and Experience Excellent verbal and written communication skillsAn active /...

  • ServiceNow ITSM Lead Developer

    2 weeks ago

    Melbourne, Victoria, Australia FinXL Full time

    Overview ServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contract Sydney location available also FinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various...

  • ServiceNow ITSM Lead Developer

    2 weeks ago

    Melbourne, Victoria, Australia FinXL Full time

    OverviewServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contractSydney location available alsoFinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.We solve...

  • Lead ServiceNow ITSM Developer

    7 days ago

    Melbourne, Victoria, Australia beBeeServiceNow Full time $150,000 - $170,000

    Job DescriptionWe are seeking a highly skilled and motivated ServiceNow ITSM Lead Developer to join our team. As a key member of our organization, you will be responsible for uplifting the ServiceNow instance and asset management at a large consultancy.Your primary focus will be on developing existing ServiceNow Cloud instances, including partner...

  • ServiceNow ITSM Developer Expert

    5 days ago

    Melbourne, Victoria, Australia beBeeDevelopment Full time $120,000 - $150,000

    Job TitleA ServiceNow ITSM Lead Developer is required to uplift the ServiceNow instance and asset management at a large consultancy.About the RoleThis role will involve developing existing ServiceNow Cloud instances, including partner integrations, to raise CMDB maturity.The successful candidate will have experience facilitating improvements, including data...

  • Lead Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Manpower Australia Full time

    Overview We are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation.This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment.This...

  • Lead Consultant

    1 week ago

    Melbourne, Victoria, Australia Manpower Australia Full time

    OverviewWe are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation. This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment.This...

  • Lead Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Manpower Australia Full time

    OverviewWe are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation. This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment.This...

  • Lead Consultant

    1 week ago

    Melbourne, Victoria, Australia Manpower Australia Full time

    OverviewWe are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation.This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment.This...