Conference & Events Coordinator

4 days ago

Chadstone, Australia M GALLERY Full time

Company Description

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

**Who we are**

Hotel Chadstone Melbourne MGallery is part of worldwide hotel group, Accor. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

**Job Description**:
**What you'll be doing**

We are currently seeking an organised and enthusiastic Conference & Events Coordinator to support the Conference & Events Sales team at Hotel Chadstone Melbourne MGallery.

Tasks and responsibilities include:

- Proactively liaise with clients to gather all details relating to their confirmed event
- Prepare detailed event order within Delphi (Event Management System), ensuring all relevant event information is clearly compiled
- Preparation and follow-up of conference proposals in conjunction with the Conference & Event Sales Manager
- Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
- Assist with revenue postings, payment charges and invoicing for each event, working closely with client to ensure full prepayment of all events.

**Qualifications**:
**What you need to be successful**
- Excellent customer service skills, with the ability to easily build rapport with internal and external clients
- A ‘quick thinker’ with excellent problem solving skills A great team player, who proactively looks to assist where possible
- Organised with a high attention to detail and the ability to coordinate a number of events simultaneously
- Previous experience in sales environment, with good understanding of events/hospitality operations
- Proficiency in the use of Microsoft Word, Excel, PowerPoint and Outlook

Additional Information
**What’s in it for you**
- Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Live in Melbourne's South-East? Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australia's largest hospitality group - Accor
- Industry-leading training and development opportunities with Accor Academy
- Work your way at Accor with flexible work arrangements
- Be part of a dynamic hotel environment with a supportive and fun team

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