Engagement and Communications Lead

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Department of Transport and Planning

**Salary**: $109,730 - $132,764

Occupation: Communications, Marketing and Media

Reference: 4952

**About Us**
The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

Strategy & Precincts is a group within the Department of Transport and Planning, and is responsible for providing policy direction, planning and innovation leadership for integrated land and transport outcomes.

The Data & Digital division sits within Strategy & Precincts. Data & Digital provides the department with operational excellence for data and digital enabled services and project execution for large scale design and uplift initiatives.

This is an exciting opportunity to be part of a dynamic team that is transforming the way the department delivers data and digital enabled services for the Transport and Planning portfolio.

We’re looking for energetic and motivated people who enjoy working in a productive and fast-paced team environment.

We are a newly formed team in the department, so the pace is fast, the culture is supportive, and the work is interesting. The team values systems thinking, pragmatic problem solving, initiative and resourcefulness. Above all we value curiosity, passion, creativity, and innovation in the way things are done. We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

**About the Role**
The Engagement & Communications Lead, situated within the Data & Digital Engagement and Assurance branch, operates as a pivotal member of a team of trusted advisors. They oversee critical aspects of planning, engagement, and communication, ensuring alignment of the Data & Digital engagement roadmap with Department priorities. Integral to their role is maintaining Data & Digital's internal visibility across the Department through adept internal communications, including executive communications, and fostering meaningful stakeholder interactions. They collaborate closely with Data & Digital teams to advocate for and promote their initiatives and programs effectively within the organisation.

**To access the Position Description, please click here.**

**Position Outcomes / Accountabilities**
- Supported the continuous implementation of communications activities - Facilitated the ongoing execution of communications activities outlined in the Data & Digital Communications & Engagement Strategy, fostering divisional culture, highlighting team achievements, and elevating the visibility of Data & Digital leadership.
- Cultivated strong stakeholder relations - Established and maintained robust stakeholder relations within Data & Digital and across DTP business areas, playing a crucial role in content planning and creation to enhance internal and external communication.
- Provided strategic advice for effective workforce engagement - Offered strategic advice to Data & Digital leadership, guiding the communication of programs, milestones, and initiatives to ensure effective workforce engagement and buy-in.
- Collaborated with Internal Communications & leveraged channels - Collaborated with DTP Internal Communications, utilising existing channels to showcase the role of Data & Digital, promoting its programs, and highlighting achievements to the wider organisation.
- Supported implementation and monitoring of communication effectiveness - Supported establishment and monitored key performance indicators (KPIs) to assess the impact and effectiveness of communication and engagement initiatives within the Data & Digital division, ensuring continuous evaluation and improvement based on data-driven insights.
- Promoted and supported safe, inclusive and flexible team operations.

**Key Selection Criteria**

**Qualifications and Experience**
**Mandatory**
- Tertiary qualification in communications, public relations, or relevant professional working experience in these fields.
- Previous experience in successfully supporting and implementing communication strategies within a professional environment, particularly related to internal communications.
- Driver’s License.

**Desirable**
- Experience in working in internal communications in a public sector government role, demonstrating a solid understanding of the unique challenges and dynamics of such environments.
- Track record of preparing comprehensive communications plans in an issues-rich environment, show