Customer Contact Officer

2 weeks ago


Belmore, Australia Pickles Auctions Full time

Customer Contact Officer

**Location**:
Belmore

Employment Type:
Full-Time Permanent

Department:
Digital - Customer Contact - Operations 1

**WHY WORK FOR PICKLES**
- National opportunities for career development
- Supportive and friendly workplace team and culture
- Varied and exciting position providing inbound customer support
- Training and development provided

**ABOUT THE ROLE**

In this role you will be working Monday - Friday (40 hours per week) and have the option to work remotely or from one of our branches across Australia.
- Your key responsibilities will include:_
- Providing friendly customer service to inbound callers and providing answers to their questions
- Listening and understanding our customer’s needs
- Data entry - taking notes and using the platforms to keep a record
- Complaint handling, admin and info or, buyer queries
- Collaborating with the wider marketing and innovation team
- Contributing to the development of processes.

**ABOUT YOU**

To be successful in this role, you will need to have the following skills and experience:

- Exceptional communication and organisational skills
- Demonstrated experience in customer service and excellent phone manner
- Ability to prioritise, multi-task and problem solve under pressure
- Demonstrated ability to source accurate information quickly and effectively to resolve customer requests
- Self-motivated, driven and customer-centric
- Available between hours of 8 am - 8 pm
- Enjoy working within a fast-paced environment
- Share our core values

**WHAT’S IN IT FOR YOU**
- **Training & Development**- On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
- **Community & Wellbeing** - Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
- **Reward & Recognition** - Cash vouchers & recognition awards for doing great work and celebration of long service.



  • Belmore, Australia Pickles Auctions Full time

    Customer Contact Officer **Location**: Belmore Employment Type: Full-Time Permanent Department: Digital - Customer Success Team **WHY WORK FOR PICKLES** - National opportunities for career development - Supportive and friendly workplace team and culture - Varied and exciting position providing inbound customer support - Training and development...


  • Belmore, Australia Pickles Auctions Full time

    Customer Contact Centre Manager **Location**: Belmore Employment Type: Full-Time Permanent Department: Digital - Marketing & Innovation - Management - Work flexibly and remotely if you like - work from anywhere! - Take your career even further with Pickles - Be a leader in this exciting next phase of Pickles' growth Is there nothing you like better than...


  • Belmore, Australia Canterbury League Club Full time

    Career defining opportunity with innovators in the industry - Great employee benefits - parking, discounted meals and onsite gym - New Position - opportunity immediately available Canterbury’s mission is to deliver outstanding hospitality services that exceed expectations. We do this by having world class facilities and talented employees - are you ready...


  • Belmore, Australia Kingstone Building Material Supplies Full time

    **Job description** Looking for full-time Sales able to start immediately **JOB DESCRIPTION**: Established in 1999, Kingstone Building Materials Supplies specialises in supplying metal, aluminium, rainwater system and polycarbonate building materials. **KEY RESPONSIBILITIES**: - Carry out all customer service and sales functions for all customers...

  • Greeting Attendant

    1 day ago


    Belmore, Australia Canterbury League Club Full time

    Would you like a fun job where you can learn, grow, and create memorable moments for Canterbury’s members and guestsCanterbury League Club is on the lookout for an enthusiastic and customer-focused **Greeting Attendant** to join our welcoming team on a casual basis! As a Greeting Attendant, you will be part of the Security team and serve as the first...


  • Belmore, Australia Canterbury League Club Full time

    Collaborative and professional working environment - Free onsite car parking, discounted meals and gym membership - Supportive and passionate team Canterbury League Club's mission is to create memorable experiences for our members and guests. We do this by having world class facilities and talented employees who make the visit to our venues iconic. We...

  • Events Coordinator

    5 days ago


    Belmore, Australia Canterbury League Club Full time

    We are seeking an experienced Events Coordinator to join our passionate team. Reporting to the Events Manager, the successful applicant will be responsible for the end-to-end preparation and execution of various events held at the Club, whilst guiding team members in operational requirements to ensure our customers receive superior service. This position...


  • Belmore, New South Wales, Australia Tresillian Family Care Centres Full time $90,000 - $120,000 per year

    Registered Child and Family Health RN or RM | Full-time and Part-time positions| Parents Help Line Telephone Service | Tresillian BelmoreVarious Positions: Permanent and Temporary (until 30 June 2027) Full-time and Part-time positionsReference Number: Tresillian 59/2025Employment Status: Permanent and Temporary (until 30 June 2027) Full-time and...


  • Belmore, Australia C&J Group Pty ltd Full time

    I am looking for an admin assitant with bookkeeping abilities who is able to use xero accounting software tasks involve; - answering phones - rescheukling appointmnets - bookkepping - basic daily admin duties please send CV looking to start asap, location of office is Belmore **Job Types**: Full-time, Part-time, Permanent Part-time hours: 32.5 per...


  • Belmore, Australia Kingstone Building Material Supplies Full time

    Driver | Warehouse Assistant Established in 1999, **Kingstone Building Material Supplies** is a specialist to supply metal, aluminum, rainwater systems, and polycarbonate building materials. Our well-equipped workshop allows us to cater to one-off jobs through to large ones. Due to company growth, we are looking for a **Driver**who is required to work 37.5...