Insurance Specialist

2 days ago

Melbourne, Australia CareSuper Full time

CareSuper is an innovative and award-winning profit-to-member fund that puts members first in everything we do. We aim to be widely recognised as a leading fund that delivers superior outcomes for its professionally minded members.

If you've ever found yourself asking ‘can we do this better?' then you're exactly the kind of person we're looking for.

**The opportunity**

We are dedicated to helping our members achieve their dreams or recover from the worse disaster’s life can create. When it comes to providing our members with the best possible solutions, you can’t go past the hard work and dedication of our insurance and claims team. No day is ever the same.

We have a** 12 Month Contract** position available for an Insurance Specialist with a strong focus on retention to join our dynamic team.

Working in collaboration with our Product leads you’ll ensure our members have appropriate insurance cover and membership is accurate and up to date. You will provide sound investigation, ownership and decision-making skills across a variety of areas including:

- Preparing insurance and claims business rules and regular insurance reporting
- Review insurance related communications
- Preparation of Significant Event Notice (SEN) content
- Reporting on insurance claims and related incidents
- Oversight of Corporate insurance annual reviews
- Provide support on team projects and product initiatives

**What you’ll bring**

Ultimately, you are a self-starter and pride yourself on your ability to establish and maintain positive relationships. You value an environment that encourages the contribution of new ideas, using your initiative and taking ownership. Someone with prior experience in data analytics could be advantageous but not essential. Furthermore, you’ll have:

- A good understanding of superannuation and insurance industry regulations
- Prior experience working in an insurance administration and/ or claims assessment role
- High attention to detail and be highly organised
- Strong customer service skills
- Good writing skills with the ability to craft complex concepts in a clear and concise manner
- Able to analyse data and make recommendations based on your insights
- Proactive, able to work both autonomously and efficiently

**Why CareSuper?**

Apart from our status as a high-performing Industry Super Fund and focus on providing high quality member customer service, we recognise that our staff are the drivers of our success. We are genuinely committed to delivering workplace diversity, sustainability, and flexible working arrangements. Our culture is under pinned by “SPIRIT” which stands for Service, Professionalism, Integrity, Relationships, Innovation and Teamwork.

We invest in the health, wellbeing, and development of our people by offering a range of great benefits to support you to be your best - professionally and personally.

Applicants must have the relevant work rights to be considered for an opportunity at CareSuper and undergo a police check.

Agencies, please note: All vacancies are managed by our internal Talent Acquisition team. Should external assistance be required, we will reach out to our preferred agency partners. Thank you

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