Property Claims Consultant

2 weeks ago

Brisbane, Australia Insurance Australia Group Full time

**The Role**
IAG has an exciting opportunity to join our Property Claims team based in Brisbane CBD, on a permanent full-time basis. The Claims Consultant position would suit someone who thrives in a high paced, customer focused environment and enjoys working with people. The primary purpose of the Claims Consultant role is to lodge and manage end to end Property Insurance claims.

**Key Responsibilities**:

- Manage end to end claims in accordance with service level targets
- Liaise with all relevant parties, while providing regular updates on the progress of claims
- Manage the estimation, settlements, and payment of claims
- Arrange towing/replacement vehicles when required
- Perform coverage evaluation, investigation and collate relevant documentation
- Provide exceptional customer service and build relationships with all stakeholders.

**Skills & Experience**
- Proven experience in a high volume, customer-facing role (essential)
- Previous experience in a call centre or claims environment (desirable)
- Well-developed interpersonal skills and a clear and professional communicator
- Demonstrates resilience in supporting customers experiencing vulnerability
- Ability to build rapport and establish relationships
- Displays a drive for results and are outcome focused
- Shows skills to prioritise and manage time effectively.

**About Us**
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

The IAG way

  • Insurance Claims Consultants

    2 weeks ago

    Brisbane, Australia Blake Oliver Consulting Full time

    Do you have property claims experience are are seeking a new role? We have a number of opportunities with a leading insurance organisation for experienced Property Claims Consultants to join their Brisbane team. There are a number of positions available which will start as a contract. As a Property Claims Officer your duties will include - Accurate and...

  • Property Claims Consultant

    2 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Insurance Claims Consultant | $58k + 13% Super | Perm Full-time | WFH | March Start **Your new company** *** Join Australia's largest Insurance organisation today! This leading Insurance company based in Brisbane CBD are looking to recruit multiple Property Claims Consultants to join their team. The company offers numerous opportunities to develop and grow...

  • Property & Specialty Claims Consultant

    3 weeks ago

    Brisbane, Queensland, Australia IAG Full time

    OverviewProperty & Specialty Claims Consultant at IAG. Join the largest general insurance group in Australia and New Zealand, supporting customers across Australia with end-to-end claims processing.RoleWe're looking for Claims Consultants to join our Property Claims team. As a Claims Consultant, you'll be at the heart of our claims experience—helping...

  • Property & Specialty Claims Consultant

    3 weeks ago

    Brisbane, Queensland, Australia IAG Full time

    OverviewProperty & Specialty Claims Consultant at IAG. Join the largest general insurance group in Australia and New Zealand, supporting customers across Australia with end-to-end claims processing.RoleWe're looking for Claims Consultants to join our Property Claims team. As a Claims Consultant, you'll be at the heart of our claims experience—helping...

  • Motor and Property Claims Consultant

    2 weeks ago

    Brisbane, Australia Gallagher Full time

    **Your Role** Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people. We have a great opportunity for an experienced Motor/Commercial Property Claims Consultant to join our team in our...

  • Domestic Property Claims Consultant

    4 days ago

    Brisbane, Australia Sedgwick Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as...

  • Motor & Property Claims Consultant

    2 weeks ago

    Brisbane, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Motor & Property Claims Consultant

    1 week ago

    Brisbane, Queensland, Australia Gallagher Full time

    About Us:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Claim Handler

    2 weeks ago

    Brisbane, Australia Insurance Claims Group Full time

    Claim handling experience (insurance/ loss adjusting) - Strong negotiation skills and the ability to handle objections - History working with KPI’s and deadlines - Detail oriented and the ability to multitask - Able to build rapport with clients and communicate effectively - Self motivated and comfortable in a work from home environment **Position...

  • Claims Consultant

    2 days ago

    Brisbane, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...