Account Executive

We have an exciting opportunity for **Account Executive** to join the **Commercial SME Team** on a **12 month contract basis**.

The position will assist in all aspects of client service, including running a portfolio of mid-market SME clients, administration, technical support and business development, through the efficient and timely production of all policy related documentation.

**What is in it for you?**

**ACCOUNTABILITIES**:
**Account and Team Management;**
- Provide professional insurance broking service in accordance with the Service Approach to the existing client base.
- Assist broader team with portfolio management and running own SME portfolio.
- Establishment, development and maintenance of long term relationships with key decision makers.
- Ability to acquire and understand an awareness of the client’s business and insurance needs
- Recognise new business opportunity and identifying products which benefit the client and meet their needs.
- Timely and accurately processing of invoices, policy accounting information, quotations, premium calculations, policy wordings, certificates of currency and all other documentation.
- Assist Senior Account Executives/Principal with the implementation of appropriate account retention and defence strategies.
- Advocating for clients via liaising and negotiating with underwriters and claims managers.
- Develop and maintain an understanding of new technologies, and capabilities of the Company.

**Administration & Technical;**
- Ensure that accurate up to date records on all clients are maintained at all times.
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients.
- Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation.
- Comply fully with the Company's errors and omissions avoidance policy.

**We would like you to have**:

- Tier 1 Broking FSRA Compliance and/or Broking Diploma.
- Associate - The Institute.
- Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia.
- 1-2 years’ experience in broking or insurance sector.
- Clear and effective communication skills.
- Developed negotiation skills.
- Sound knowledge of general insurance products and services.
- Ability to work autonomously within a multi-skilled team.
- Ability to work under pressure, prioritise workload, meet deadlines and good time management skills.
- Excellent attention to detail.
- Excellent client service ability - to be able to anticipate client needs and exceed them.
- Ability to recognise and solve problems whilst thinking outside the box.
- Ability to work with sensitive and confidential information.
- Ability to learn and adapt to new systems quickly.
- Developed business administration skills.
- Vehicle and current driver’s license in order to attend ad-hoc client meetings.

**About Marsh**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
- At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._