Customer Service Officer

21 hours ago

Edinburgh North, Australia Barossa Fine Foods Full time

**Who are we?**

Knoll Consultants & Investments Pty Ltd are one of South Australia’s largest food manufacturers and retailer. We have 11 retail stores across 5 brands - Barossa Fine Foods, Angelakis Brothers Seafood, Standom Smallgoods, Schulz Butchers and The Cheesemonger with products manufactured at our facility in Edinburgh North.

Our heritage is expertise in smallgoods and we have taken great pride in our skills, techniques and our brands from the very beginning. We continue to be one of Australia’s most awarded smallgoods maker.

**Who are we looking for?**

We are looking for our next dynamic Customer Service Officer to engage with our customers to fulfill orders and address any queries. A key focus of this role is to ensure that superior customer service is being delivered to all current and potential clients of the business. You will be passionate about delivering exceptional customer service and be comfortable with both phone and written communication, previous experience with an ERP system is desirable.

Reporting to our Customer Service Supervisor and based at our Edinburgh North premises, this is a great opportunity to join our team.

**What we offer?**- 15% Employee Discount on all products at all of our locations.- Paid weekly- Career development & training- Employee Engagement Events- Access to our comprehensive Employee Assistance Program including counseling services.

**Key Responsibilities**:- Highly accurate and proficient data entry for customer orders.- Regular outbound phone contact with customers aligning with call cycle.- Drive sales growth by actively pursuing new distribution opportunities and managing the entire sales cycle.- Strong focus on improving the customer experience in alignment with required outcomes.- Provide timely feedback to the Customer Service Supervisor and production team for customer orders and customer queries.- Continuous improvement by identifying issues, challenges, and finding and implementing solutions.- Reception duties as required.

If you are someone who enjoys customer service and is keen to work with a dynamic team in a growing organisation, then this may be the opportunity for you.
- Applicants for this position will be required to undertake pre-employment medical including drug and alcohol. Proof of eligibility to work is required for all successful applicants._

  • Customer Service Officer

    2 weeks ago

    Edinburgh North, Australia Barossa Fine Foods Full time

    **Role Purpose**:As part of the Sales team, the Customer Service Officer is responsible for working with customers to fulfill orders and address any queries they may have. A key focus of this role is to ensure that superior service is being delivered to all current and potential clients of the business. This role works closely with other departments to...

  • Customer Service Officer

    6 days ago

    Edinburgh, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Administration and Customer Service

    2 weeks ago

    Edinburgh North, Australia InsulShop Full time

    **Administration & Office Support Assistant** Insulshop (SA) T/as Coolfoam Edinburgh, Adelaide SA Administrative Assistants (Administration & Office Support) Part-time (20 - 25 hours - work hours flexible) $26 per hour plus super and entitlements **About us** Coolfoam is a leading South Australian-based supplier and manufacturer of industrial, and...

  • Customer Service Coordinator

    1 week ago

    Edinburgh North, Australia Civilmart - Precast Civil Industries Full time

    **Introduction**: Who We Are? Elevate your career with Civilmart, a trailblazing national force revolutionising the precast concrete industry! As one of Australia's leading experts in designing, manufacturing, and delivering top-quality precast solutions for a variety of commercial, civil, and residential projects, we're not just a company - we're a movement...

  • Customer Service

    21 hours ago

    Edinburgh, Australia Lineage Logistics Full time

    Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...

  • Customer Service Officer

    4 days ago

    North Shore, Australia Robert Half Full time

    Support an Australia wide growing business in the entertainment industry by becoming a vital member of the Customer Service team - **Lower North Shore Office**: - ** Flexible work arrangements**: - ** WHV visa holders welcome to apply** **The Company** *** Our client is a reputable company within the entertainment industry who is seeking a Customer...

  • Project Management Office

    4 days ago

    Edinburgh, Australia Service Stream Full time $70,000 - $120,000 per year

    Primary LocationDSTG EdinburghJob Description SummaryWe are growing - join our Defence division at Service Stream supporting the PAS contract.About the RoleWe are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern...

  • Customer Service Officer

    2 weeks ago

    North Melbourne, Australia FirstPoint Personnel Full time

    Campbellfield Location - Casual ongoing opportunity Monday-Friday 8am-4pm or 9am-5pm - $32.69.p/h - 37.5 hours per week - Onsite Parking Our client is a major Kitchen retail supplier. They are currently seeking an experienced Customer Service Officer to work Mon-Fri at their Campbellfield facility commencing in a casual capacity with a view to a permanent...

  • Customer Service Lead

    2 weeks ago

    Edinburgh, Australia CSG Talent Full time

    Customer Service Lead - Inbound ANZ - Lead and develop the team and enhance their processes - Suitable for Customer Service Manager, Team Leader, Internal Sales Manager and Internal Team Leader - Stable South Australian Manufacturing with a global reach We are seeking an experienced Customer Service / Internal (Inbound) Sales lead to help become the...

  • Customer Service Officer

    21 hours ago

    Altona North, Australia Prixcar Services Full time

    PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport...