Assistant Facilities Manager

**Job no**: 528351
**Work type**: Full Time
**Location**: Sydney, NSW
**Categories**: Estate / Facilities Management

**Assistant Facilities Manager**
- Employment Type: Full Time (38 hours per week)
- Duration: Continuing
- Remuneration: Level 6 $108,956 - $116,230 + 17% super + leave loading
- Location: Kensington, NSW

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
We are looking for an Assistant Facilities Manager to oversee the planning and implementation of support services for building maintenance and facilities management across a diverse portfolio, including technical installations and research laboratories.

In this role, you will work alongside a team of experienced facilities managers to ensure the effective delivery of facility management services for UNSW’s assets. You will collaborate closely with internal teams in Estate Management, providing support to the Building Management and Maintenance team on building performance and services maintenance. Additionally, you will interact regularly with university managers, academic staff, and external stakeholders, including contractors and service providers.

This position reports to the Precinct Facilities Manager and has no direct reports.

Join us and play a key role in managing our facilities

**Responsibilities**:

- Provide building facilities management services for the assigned assets to ensure that priorities are met in accordance with agreed management programs and budgets.
- Monitor and report on the quality and effectiveness of FM external service delivery in accordance with established Service Level Agreements.
- Assist the Building Management and Maintenance team develop an annual facilities management performance and improvement plan for the assigned assets.
- Support the implementation of building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design and construction phases, cost control to hand over and transition to ongoing maintenance.
- Prioritise work requests for the assigned assets from the client community and ensure they are efficiently assigned and effectively managed.
- Assist the project management of building improvement, refurbishment and minor works projects within agreed budgets, quality delivery parameters, and client expectations.
- Facilitate external service provider’s transition in and out of University contracts.
- In collaboration with the Maintenance Management systems administrator, maintain the accuracy of plant and equipment data records in Archibus.
- Build professional relationships with Faculties, Schools, Divisional stakeholders as well as external stakeholder and ensure that effective channels of communication are maintained.
- Report to the Building Management and Maintenance team on client priorities and asset performance on building maintenance, operational and budget issues.
- Support and deputise for the Facilities Manager as and when required.

**Skills and Experience**:

- Trade qualifications or relevant tertiary qualification with subsequent relevant experience in FM service delivery or an equivalent level of knowledge gained through any combination of education, training and experience.
- Understanding of operational and facilities management with building services and infrastructure in a large and complex property portfolio
- Knowledge in building services project management, financial management, budget setting, work prioritisation and performance tracking.
- Good interpersonal, organisational and communication skills with excellent track record in providing high quality customer service. This includes an understanding of FM as a value-added service, including the ability to work in a collaborative effort to create opportunities and develop solutions.
- Excellent problem-solving skills with a proven capacity to exercise initiative and develop solutions.
- Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia etc.
- Previous experience in the Tertiary Education Sector, Major Hospital, health system or public infrastructure sectors, is desirable.

**Benefits and Culture**:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

- Flexible wor