Accommodation Services Manager

7 days ago


Perth, Australia Sodexo Full time

Company Description
**Do you have a passion for shaping and influencing company culture? If so, we want you to join our team**

**Job Description**:
Sodexo are currently seeking an experienced Accommodation Services Manager to join the team in a permanent, full time capacity based at our Balcatta Office.

The Accommodation Services Manager supports the operational excellence stream by analyzing consumer feedback metrics to develop and design the implementation of service improvement initiatives for the accommodation, administration, and cleaning services for the IFMS contract. This role ensures adherence to IFMS management plans, policies, procedures by providing guidance, support, and risk management to the operational excellence team with regards to developing and maintaining a higher-level service output within the accommodation service segment.

The Accommodation Services Manger will establish strong relationships with clients and partner with key stakeholders in the business aimed at embedding the customer centric culture by identifying opportunities for standardised service offerings and continuous improvement projects.

**Job Scope**:

- Overseas the performance monitoring of all aspects of accommodation, and cleaning Services for the IFMS contract.
- Monitor and review compliance to operating procedures and service standards.
- Drive ongoing review and development of streamlined work practices for the Site based teams to standardised across Sites.
- Identify performance improvement initiatives and develop measures to improve accountability and outcomes.
- Being a driving force for managing performance improvements to deliver business benefits and play a key role in influencing change.
- Providing trend analysis and recommendations for service levels and customer satisfaction for accommodation, and cleaning services.
- Providing expertise to assist in solving escalated operational issues.
- Meet reporting requirements internal and to the client.
- Develop improvement projects across the portfolio.
- As a leader, demonstrate overarching commitment to health and safety and become a role model for Sodexo’s Managerial behaviours, Diversity and Inclusion.

**Qualifications**:
**Experience**:

- Previous experience in managing improvement initiatives and projects.
- Previous experience in Accommodation and cleaning services.
- Experience in Accommodation, cleaning services in remote locations.
- Demonstrate high level analytics and problem-solving skills.
- Ability to analyse high volumes of data to present information in meaningful and accurate reports.
- Expertise in identifying the key performance drivers of the business and developing benchmarks to assess and manage contract and service performance.
- Expertise in understanding key performance indicators of the contract, then implement solutions.

Additional Information
**Why choose Sodexo?**

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**How to apply?



  • Perth, Australia Afea Care Services Full time

    Home and Community Care - Full-Time - Perth **About the role**: Due to our rapid growth and recent expansion into Perth, we are seeking an experienced **Accommodation Manager**to join our amazing team. Reporting to the Operations Manager and managing Supported Independent Living, Supported Disability Accommodation sites and NDIS Home Care participants...


  • Perth, Western Australia St Jude'S Disability Services Full time

    **Title**:Accommodation Coordinator**:- Date: 20 Jan 2025- Location: Belmont- Business Unit: St Jude's Disability Services**St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a...


  • Perth, Western Australia Hays Full time

    Are you looking for a new and exciting management role? Look no further**Your New Company**:Our client in the higher education sector is seeking their new Accommodation Program Manager to join their team on a 3-year fixed term contract with possibility to extend.**Your New Role**:As an Accommodation Program Manager, you will be acting as the 2IC of the...


  • Perth, Western Australia Sodexo Full time

    **Company Description**Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure to clients in the mining and oil & gas sectors across Western Australia. We play a vital role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services,...


  • Perth, Western Australia beBeeHospitality Full time $90,000 - $110,000

    Job DescriptionTo guarantee a seamless guest experience across our restaurant, tours, and accommodation, while maintaining the highest standards of customer service and operational efficiency.The ideal candidate will be responsible for ensuring that all aspects of guest accommodation and hospitality services are delivered to the highest standard.This role...

  • Accommodation Manager

    12 hours ago


    Perth, Australia Sodexo Full time

    **Job Description**: **Help create a home away from home.** This is an exciting opportunity for an experienced **FIFO Accommodation Manager** to support our site operations working at a large mine site facility in Karratha. Working FIFO from Perth on a 8:6 roster, 11 hours per day this is your chance to join an organisation at the forefront of innovative...

  • Accommodation Coach

    2 weeks ago


    Perth, Australia Curtin University of Technology Full time

    Full-time, permanent opportunity - $74,173 (G04) plus 17% superannuation - Position based at Curtin Bentley Campus, WA **Job Reference: 1261170** **Join Our Team as an Accommodation Coach at Curtin University!** Do you have a passion for helping students find their perfect home away from home? We’re looking for a compassionate and dedicated...

  • Accommodation Coach

    1 week ago


    Perth, Western Australia Curtin University Of Technology Full time

    Full-time, permanent opportunity- $74,173 (G04) plus 17% superannuation- Position based at Curtin Bentley Campus, WA**Job Reference: 1261170****Join Our Team as an Accommodation Coach at Curtin University**Do you have a passion for helping students find their perfect home away from home? We're looking for a compassionate and dedicated **Accommodation Coach**...


  • Perth, Western Australia Sodexo Full time

    Company Description**Do you have a passion for shaping and influencing company culture? If so, we want you to join our team****Job Description**:We're looking for an experienced Travel and Accommodation Coordinator to join the Sodexo team based in our head office in Balcatta on Part Time Contract.Reporting into the Travel and Accommodation Manager, this...


  • Perth, Western Australia Sodexo Full time

    Company Description**Do you have a passion for shaping and influencing company culture? If so, we want you to join our team****Job Description**:Sodexo has an exciting opportunity for an experienced Flights and Accommodation Coordinator to be part of our dynamic team, based in Balcatta.Our Travel and Accommodation Team is responsible for arranging and...