Accommodation and Hospitality Manager

1 week ago

Perth, Australia CLOUD BNB MANAGEMENT PTY LTD Full time

Accommodation and Hospitality Manager (4805249)

Location: Northbridge, Australia
Sector: Hospitality & Catering
Salary: $70,000.00 to $90,000.00 per annum

CLOUD BNB MANAGEMENT PTY LTD

About the Role

We are seeking a motivated and experienced Accommodation and Hospitality Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our accommodation facilities, ensuring the highest standards of guest satisfaction, staff performance, and operational efficiency.

Key Responsibilities

- Direct and oversee reservation, reception, room service, and housekeeping operations.

- Supervise security arrangements, as well as garden and property maintenance.

- Manage staff recruitment, training, rostering, and performance supervision.

- Ensure compliance with occupational health and safety and other regulatory requirements.

- Monitor and evaluate customer satisfaction, responding effectively to feedback.

- Oversee financial operations, including accounting, purchasing, and budget control.

- Provide guests with local tourism information and coordinate tours and transport when required.

Requirements

- Proven experience in accommodation or hospitality management (minimum 3 years preferred).

- Strong leadership, communication, and organisational skills.

- Excellent knowledge of guest service principles and operations.

- Ability to manage budgets, handle multiple priorities, and ensure team efficiency.

- Relevant qualification in Hospitality, Hotel Management, or a related field (highly regarded).

Why Join Us

- Competitive salary package between $70,000–$90,000 per annum.

- Supportive and dynamic work environment.

About Company

At Cloud BNB, we believe exceptional hospitality goes beyond clean rooms, it’s about creating an experience. We strive to continually improve by listening to guest feedback, investing in our team, and staying up-to-date with sustainable practices and the latest trends in hospitality. Our aim is to be recognized for our quality service, friendly team, and standout guest satisfaction.

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