Member Services Support Officer

2 weeks ago

Melbourne, Australia Parliament of Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Parliament of Victoria

**Salary**: $81,087 - $87,245

Occupation: Policy

Reference: VG/002129C

At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the democratic process. Our Parliament should be reflective of the community, and that’s why we seek to recruit the best, regardless of gender, age, disability, religion, sexual orientation or cultural background.

**Member Services Support Officer**
**DEPARTMENT OF PARLIAMENTARY SERVICES**

**About the role**

The Member Services Support Officer will bring a customer focused approach to assisting Members of Parliament with a range of issues as well as providing high level and authoritative advice to Members of Parliament on various legislative requirements.

This role will undertake a range of duties including provision of high levels of customer service to Members of Parliament and Electorate Office Staf, assessment of claims submitted for expenditure from the Electorate Office and Communications Budget to ensure compliance with relevant guidelines and legislation, looking after administrative tasks arising from the Members Motor vehicle scheme, assisting with education and support material for Members and Electorate Officers as well as other administrative and project work as required.

**About you**

**Why join us?**
We offer flexible work, come to the iconic heritage listed Parliament House building or our adjacent modern offices and collaborate with the team one day, work from home the next. The nature and scope of flexible options available will depend on the nature of the position. You are encouraged to discuss flexible arrangements with the hiring manager during the recruitment process.

Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.

When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.

For more information about a career at Parliament visit our website.

**How to apply**

**The process from here**

**Accessibility**

**COVID-19 compliance

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