Regional Hearing and Service Support Officer

19 hours ago

Melbourne, Australia Court Services Victoria Full time

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**VCAT**

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

**About the Role**

You will at times work independently or as part of a small, dedicated team, providing customer service to VCAT Members in preparation for and during hearings. The role will primarily be onsite at the VCAT Bundoor Community Based Venue, however travel to any VCAT location, including regional venues and/or CBD locations may be required.

You will be responsible for:

- assisting Tribunal users with counter service enquiries, making referrals, recording file notes in case management systems and updating service data statistic documents
- facilitating dispute resolution between parties in line with early resolution operating model
- managing hearings; whether in person, virtual or hybrid, including directing parties, opening hearings, supporting Members, recording sessions, monitoring the inbox and coordinating interpreter or security support
- maintaining stakeholder relationships

This is a full-time, onsite based role.

**About You**

You will be enthusiastic and driven to further your learning and be willing to undertake first aid officer training as part of your role.

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

  • Regional Hearing and Service Support Officer

    9 hours ago

    Melbourne, Victoria, Australia Court Services Victoria Full time $60,000 - $90,000 per year

    About UsCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Hearing and Service Support Officer

    3 days ago

    Melbourne, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Hearing and Service Support Officer

    1 week ago

    Greater Melbourne Area, Australia Court Services Victoria Full time $60,000 - $80,000 per year

    About UsCourt Services Victoria provides corporate services and facilities to support the of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative...

  • Customer Service Officer

    3 weeks ago

    City of Melbourne, Australia Hearing Australia Full time

    Career Opportunities: Customer Service Officer - Taylors Lakes (33562) Requisition ID33562-Posted -Taylors Lakes-Casual-Casual-Hearing Centres-VIC-Australia ● Help provide the latest best practice services for anyone who needs it ● Gain skills with Australia’s largest provider of government-funded hearing care ● Approx 2-3 days/week, however this...

  • Hearing and Service Support Officer

    3 days ago

    Melbourne, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the perform...ance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil...

  • Regional Business Manager-VIC/TAS

    2 weeks ago

    Melbourne, Victoria, Australia Bloom Hearing Specialists Full time $104,000 - $130,878 per year

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology...

  • Regional Officer

    18 hours ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Utilise your monitoring expertise to provide support and advice to Justice Services - North West Metro. - Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 3: $72,751 - $88,336 plus superannuation. About the Business Unit The Department of Justice and Community Safety (DJCS)...

  • Auslan Support Worker

    3 days ago

    Melbourne, Australia Deaf and Hearing HQ Australia Full time

    **Who are we?** Deaf and Hearing HQ Australia specialises in providing support and services to individuals who are Deaf or Hard of Hearing, as well as those who communicate using Auslan. At Deaf and Hearing HQ Australia, we understand the importance of inclusive support. We believe in creating an environment where everyone feels valued and empowered,...

  • Regional Education Support Officer

    4 days ago

    East Melbourne, Australia The Royal Australian College of General Practitioners (RACGP) Full time

    GP Training GP Training Operations NSW Part Time, Permanent 11/11/2024 Opportunity to be located close to any of our NSW /ACT offices Flexible work arrangements, full charitable status salary packaging + addition $89,152 plus super & salary sacrifice, part-time (0.5FTE) permanent opportunity About the role We are seeking a part-time (0.5FTE) Regional...

  • Leading Field Officer

    4 days ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time / Ongoing Organisation: Department of Justice and Community Safety **Salary**: $76,817 - $85,048 Occupation: Prison and Corrective Services Reference: DJCS/7090_OCT24 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who...