Hydronic Underfloor Heating Specialist

1 week ago

Sydney, Australia Thermogroup Full time

You will be assisting with sourcing, product training, and ongoing technical support. This role will be remote and we can discuss setting up a working space in your area.

**Core Accountabilities**

**Supply Chain & Sourcing**
- Work with the current team to identify, evaluate, and secure reliable supply partners.
- Assist in product specification, compliance requirements, and supplier negotiations.

**Product Launch & Training**
- Support the rollout of the Hydronic Underfloor Heating product range, including technical input and guidance.
- Deliver training to sales, customer service, and installation teams on product knowledge, system design, quoting, and technical calculations.
- Assist in creating customer-facing materials, installation guides, and training resources.

**Product Development & Design**
- Contribute to the design, testing, and prototyping of new hydronic products and system components.
- Identify opportunities for product improvements and innovative solutions that enhance performance and efficiency.

**Technical Support & Troubleshooting**
- Provide ongoing product support to both internal teams and customers.
- Assist with warranty claims, fault diagnosis, and system troubleshooting.
- Act as the technical expert for hydronic underfloor heating within the business.

**Key Attributes & Requirements**
- Proven experience in hydronic heating systems, plumbing, or mechanical services, ideally with direct underfloor heating expertise.
- Strong technical knowledge of hydronic system design, heat loss calculations, and installation practices.
- Hands-on experience with hydronic installation, commissioning, or maintenance is highly desirable.
- Ability to deliver engaging technical training to both technical and non-technical audiences.
- Strong problem-solving skills and ability to diagnose and resolve technical issues.
- Familiarity with Australian Standards, building codes, and compliance requirements for heating systems is an advantage.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across sales, operations, and procurement teams.

We are offering $90,000 - $120,000 for this position with an additional bonus scheme offered at the completion of the probation period.

**Job Types**: Full-time, Permanent

Pay: $90,000.00 - $120,000.00 per year

**Experience**:

- hydronic heating systems: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Sydney NSW 2000

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