Driver Supervisor

7 days ago

Perth, Australia Hot Bread Retail Group PL and Big Loaf PL Full time

**Rise and drive We're looking for a legend to lead our delivery team.**:
At **Big Loaf** in O'Connor, we believe **bread is life**—and it’s even better when it shows up fresh, on time, and with a smile. We bake for our own shops plus 40+ wholesale customers across Perth, and we need a **Driver Supervisor** who’s not afraid of **early mornings (we're talking Monday to Friday, 2:00am to 10:00am)**, good banter, and the occasional flour dusting.

This role is part leader, part driver, part logistics guru, and full-time bread hero. You'll be the vital link between our bakers, drivers, and customers—making sure everything runs like a well-oiled sourdough starter.

**What You’ll Be Getting Up To**:
**Before the Sun’s Up (Pre-Run Duties)**:

- Catch up with the bake team to check for delays or dramas
- Review the night packer handover and sort out any quirks
- Oversee slicing, labelling, and packing (and sneak a whiff of fresh bread)
- Print and prep delivery paperwork like a boss
- Supervise the morning rush and make sure drivers are good to go
- Double-check vehicle safety inspections - no dodgy vans here

**During the Run**:

- Hit the road yourself - yes, you’ll do a delivery run too
- Keep tabs on customer changes or issues and update delivery info
- Wave at regulars, keep your cool with traffic, and maybe enjoy a sunrise

**After the Run**:

- Check in with every driver
- Make sure vans are clean and damage-free (no mystery crumbs)
- Confirm they’re ready to roll for the next day

**The Fun Admin Stuff**:

- Track delivery stats and on-time % (we love a good graph)
- Take action on customer feedback - we actually listen
- Train new drivers (and join them for their first couple of runs)
- Help interview new team members
- Jump in to help in the bakery or on extra deliveries when needed
- Spot-check processes and coach the crew when needed
- Report to our Operations Manager (who also likes bread, a lot)

**What You Bring to the Table (Besides Snacks)**:

- Experience in delivery driving or team leadership (bonus if it’s in food)
- An early bird vibe - 2am starts are your jam
- Great communication skills and a calm head under pressure
- A valid driver’s licence - manual is essential
- A team-first attitude and willingness to roll up your sleeves
- Sense of humour optional, but strongly encouraged
- Valid working rights for Australia

**What You’ll Get From Us**:

- A tight-knit team that actually likes each other
- A real sense of purpose (people love our bread, and you’ll help them get it)
- Career growth into ops/logistics if that’s your thing
- A never-ending supply of carbs (delicious, fresh ones)

**Big Loaf - Shaping a World Where People Eat Better

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