Operations Supervisor

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Operations Supervisor - Hazelmere W.A

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.

Job Description / The Role The role of the Operations Supervisor is responsible for ensuring the business unit achieves the KPI’s set for the operations and manages customer relations at a local level ensuring a win-win approach to business solutions over the allocated shift. This role will also contribute to strategies and establish and act on the tactics and processes for its implementation. Ensure all site safety, company compliance, subcontractor compliance requirements are met and enforced. The Operations Supervisor may also perform any duties or functions that are ancillary to the Transport Operations which are needed to support and grow the business.

Duties and Responsibilities / a day in the life of the Operations Supervisor
- Organise vehicles and drivers to meet the customer load requirements.- Monitor subcontractor drivers to ensure that customer requirements are met.- Ensure that all equipment and ancillary equipment is in operating condition.- Comply with CoR (Chain of Responsibility) requirements, Fatigue Management, Mass Management, Load Restraint, and all aspects of the NHVR.- Ensure all subcontractors used have been appropriately reviewed in accordance with contractor management procedures.- Actively lead in the roll-out of toolbox meetings and other communications to workers and contractors.

What You'll Need to Succeed:
- Previous and proven Supervisor experience within a similar role within Transport/Logistics industry.- A positive attitude and appetite to learn.- Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.- An analytical mind-set - strong ability to problem solve.- Exceptional communication skills - written and verbal.- Computer literacy skills - MS Office Suite: Word, Excel, and Outlook.- High attention to detail and the ability to meet deadlines within a time-pressured environment.- Knowledge of HSE (Health, Safety & Environment)

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.