Event Sales Manager

2 weeks ago

Lane Cove, Australia Laundy Hotels Full time

Collection of charming pubs, restaurants and boutique hotels
- Thrive in a supportive and inclusive working environment
- Unparalleled opportunities for career advancement

Laundy Hotels are currently seeking a talented Event Sales Manager to join our Sales & Events team - working between our Lane Cove Head Office, Watsons Bay Boutique Hotel and a variety of iconic venues.

**WHY LAUNDY HOTELS?**
Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy’s learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.

**THE OPPORTUNITY**
Reporting to the Head of Sales & Events as an Event Sales Manager at Laundy Hotels you are responsible for but not limited to:

- Provide exceptional customer service throughout the sales process, addressing client inquiries and concerns promptly and professionally
- Creating proposals to suit the client requirements
- Meeting and connecting with our potential clients and offer personable experiences to deliver an exceptional customer experience
- Coordinate and host site inspections during the working week, including follow ups with prospective clients
- Maintaining up to date information of accounts, sales activity, and revenue before and after events
- Collaborate with cross-functional teams, including Event Coordinators and Venue Management, to ensure successful event execution
- Not afraid to expand on customer base by seeing an opportunity instead of difficulty.

**WHO ARE YOU**
As a driven, passionate and focused individual you will possess the following attributes and skills:

- Minimum 5 years of experience in a similar role, specialising in social or corporate sales
- Proven track record of consistently meeting sales targets
- Excellent communication skills, capable of articulating clearly with internal and external stakeholders
- Demonstrated agility and adaptability in navigating dynamic environments
- Strong ability to cultivate relationships, build rapport, and convey messages effectively
- Proficiency in balancing client expectations while maintaining operational excellence
- Solution-oriented mindset with a talent for offering creative and refined solutions
- Effective prioritisation skills in high-paced work environments
- Naturally warm and approachable demeanor
- Availability to work at least one weekend day per week, and flexibility to cover both weekend days during peak periods

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