Customer Advisor

6 days ago


Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Part time
**Region**: NSW- Sydney inner

**Customer Advisor**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**
- We are empowered to make a positive difference in for customers and communities
- Everyone is given the opportunity to learn, grow and achieve
- When you’re ready for a bigger challenge, you’ll get the tools and support to succeed

**In this role, you will**

As a Customer Advisor, you will act as the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced.

Supporting our **Miranda Branch **you will be the first point of contact for customers when they visit our retail branch, whether it’s to open an account, inquire about our products, or manage their finances. You’ll be involved in every aspect of the customer journey by helping them find solutions to their financial needs through our products, services, and advice. A big aspect of the Customer Advisor role currently is the focus on protecting our customers from scams and online phishing.

Every day is different in our NAB branches and as well as providing great customer service, you will have the opportunity to gain leadership skills, develop your career path within NAB and work in a diverse and supportive team environment.

If you are interested in a career in financial services, starting as Customer Service Advisor is the first step of many towards several career pathways at NAB.

**The hours**:
The role's working hours will be **9:00am
- 4.30pm Monday to Thursday and 9:00am - 5.30pm on Friday **offering the perfect balance between work and life tailored to fit your lifestyle needs.

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**More focus on you**

All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB


  • Customer Care Advisor

    2 weeks ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Care Advisor NSW Fair Trading - Customer Care, Intake and Triage** **Grade**:Clerk Grade 7/8 **Salary range**: $110,266 - $122,058 + superannuation and leave loading **Duration**:Ongoing x2 roles** **Applications Close**:Friday 14th March 2025 (9:59am) **About the team** An exciting opportunity has become available for a Customer Care Advisor...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Advisor, Customer Support, Ongoing opportunity based in Sydney or Gosford + hybrid working options** - Assistant Advisor, Customer Support - Ongoing Full Time (35 hours/week) - Clerk Grade 5/6: $97,027 - $107,059+ super - Location: Gosford or Sydney - This is a hybrid opportunity and attendance in a SIRA based office will be required minimum 2...

  • Customer Advisor

    2 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - North Shore & Northern Beaches, NSWJoin to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABCustomer Advisor - North Shore & Northern Beaches, NSW1 day ago Be among the first 25 applicants Join to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABGet AI-powered advice on this job...

  • Customer Advisor

    2 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - Leave and Relief - Hornsby NSWJoin to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABCustomer Advisor - Leave and Relief - Hornsby NSW1 day ago Be among the first 25 applicants Join to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABGet AI-powered advice on this job and more exclusive...

  • Customer Advisor

    3 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - North Shore & Northern Beaches, NSWJoin to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABCustomer Advisor - North Shore & Northern Beaches, NSW1 day ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABGet AI-powered advice on this job...

  • Customer Advisor

    3 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - North Shore & Northern Beaches, NSWJoin to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABCustomer Advisor - North Shore & Northern Beaches, NSW1 day ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - North Shore & Northern Beaches, NSW role at NABGet AI-powered advice on this job...

  • Customer Advisor

    16 hours ago


    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: NSW- Sydney CBD **Customer Advisor** Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and...

  • Customer Advisor

    3 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - Leave and Relief - Hornsby NSWJoin to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABCustomer Advisor - Leave and Relief - Hornsby NSW1 day ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABGet AI-powered advice on this job and more exclusive...

  • Customer Advisor

    4 weeks ago


    Sydney, New South Wales, Australia NAB Full time

    Customer Advisor - Leave and Relief - Hornsby NSWJoin to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABCustomer Advisor - Leave and Relief - Hornsby NSW1 day ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Leave and Relief - Hornsby NSW role at NABGet AI-powered advice on this job and more exclusive...

  • Strategy Advisor

    2 weeks ago


    Sydney, Australia NSW Department of Customer Service Full time

    **Strategy Advisor, Ongoing opportunity based in Sydney CBD, with hybrid options available** Solving the hardest problems requires the best people. Are you passionate about driving great outcomes for our customers and our people through the development of business strategies? Are you an experienced advisor looking for an exciting new opportunity to...