Client Services Officer

2 weeks ago


Tuggerah, Australia Small Animal Specialist Hospital Full time

Supportive team environment
- Learn from some of the best in the Industry

At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and their families, we constantly strive to help pets and their families live their best life. We are privileged to have a wonderful team of Client Services professionals at SASH, coming from a diverse range of backgrounds and industries. We are excited to be in the fabulous position to needing to grow our Client Services team and that’s where you come in
To find out more about the SASH team, please click the link below:
**About the Role**:
Our client services team represents a pet owner’s first impression of SASH and the service we strive to offer is 5 stars. This is a full-time 12-month, parental leave position with the potential to grow into a permanent position. As we are a 24hr facility, this person will be working a mixture of shifts across a 12-hour roster. This truly is a reception positions like no other, where no two days are the same.
Some of the tasks include, but are not limited to:

- Greeting of clients and organising waiting room workflow.
- Coordination and booking of appointments both over the phone and in person
- Acting as a liaison between clients and the clinical team.
- Handling of cash, EFTPOS and other payments
- Requesting results, samples and other documents from third parties.

**About You**:
Our Client Services team is close knit, and we are looking for a likeminded and dedicated individual to join our friendly and vibrant team. This is a position that will be challenging and is not for the fainthearted. We are looking for someone who can bring a positive, engaging and helpful attitude to the role. To be considered for the position, you will have:

- A minimum of 2 years’ experience in a high-volume reception or administration-based position
- Proven ability to take initiative and prioritise tasks effectively
- Display an empathic yet resilient attitude
- Excellent communication skills both written and verbal.
- Excellent work ethic
- A great team play with an ability to work autonomously when required
- Passionate about animals and providing excellent customer service

**What’s in it for You?**
This is an exciting opportunity for someone who is wanting to take their skills and career to the next level. People are at the forefront of our business and without great people, we know would not be doing what we do. You would be joining a business that is highly committed to our people, supporting them to achieve their goals. Just a few of the perks included in this opportunity are:

- Competitive Salary packaging
- Inclusive team where equality is not negotiable
- Opportunities for career growth for the right person
- Inclusive team where equality is not negotiable
- SASH paid parental leave for all new parents
- Excellent work life balance
- Supportive team of SASH specialists, residents, nursing team
- Team member discounts and events

**Job Type**: Contract



  • Tuggerah, Australia HammondCare Full time

    **Service Support Officer Care Navigation - what's involved in the role?** The role of the _Service Support Officer (SSO) Care Navigation_ works within the Mission and Mission in Action of HammondCare to ensure that all home care services are tailored, personal and delivered to the highest standards. The broad range of administration activities delivered by...


  • Tuggerah, Australia myHomecare Full time

    We are looking for a driven** **_Client Enquiry Sales Consultant_** with a desire to make a difference in our client's lives. The myHomecare Group is the largest home care provider in Australia who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians...


  • Tuggerah, Australia Compass Housing Services Full time

    Part time role paid at $34.04 per hour - Salary packaging up to $15,899 per FBT year available - Tuggerah location nearby public transport **Home In Place is a charitable international community housing organisation with a vision that all people have appropriate and affordable shelter and are engaged in sustainable communities.** Home In Place is a...

  • Service Advisor

    2 weeks ago


    Tuggerah, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a**...


  • Tuggerah, Australia Compass Housing Services Full time

    Full time role - weekdays only, 9 day fortnight - Qualifications in Social Work/Science essential - Salary packaging available - up to $15,899 per year **About us** Home In Place has been recognised by the Australian Business Award for 4 consecutive years as an Employer of Choice who encourages workplace diversity. Home In Place is located across NSW,...


  • Tuggerah, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Customer Service

    1 week ago


    Tuggerah NSW, Australia Squeeky Group Full time $65,000 - $75,000 per year

    About Us:We are a leading facilities management, maintenance, and cleaning company offering comprehensive services across residential and commercial sectors. We pride ourselves on delivering high-quality, efficient, and reliable services, carefully tailored to meet the unique needs of our diverse client base.We are currently seeking a Full Time Client...


  • Tuggerah, Australia Husqvarna Full time

    Do you love building great customer relationships and delivering outstanding customer service? An exciting opportunity is available for an enthusiastic, energetic and experienced Customer Service professional to join our small, dedicated & dynamic Customer Service team that makes every day enjoyable. You will be responsible for: - Identify and provide...


  • Tuggerah, Australia Next Level Personnel Full time

    **Automotive Service Manager Location: Central Coast, NSW** Are you a customer-centric leader with a passion for the automotive industry? Do you thrive in a high-volume dealership service environment? If so, we have an exciting opportunity for you! Our client, a reputable multi-franchise automotive dealership on the Central Coast of NSW, is actively...


  • Tuggerah, Australia Compass Housing Services Full time

    Monday to Friday roster with RDO options - Salary packaging available up to $15,899 per year - Tuggerah location, managing our Central Coast portfolio **About Us** Home in Place is a recognised Employer of Choice through the Australian Business Awards for 7 consecutive years and we encourage and support workplace diversity. This is a Permanent, Full-Time...