Tailored Support Coordinator Central Coast

4 days ago

Tuggerah, Australia Compass Housing Services Full time

Full time role - weekdays only, 9 day fortnight
- Qualifications in Social Work/Science essential
- Salary packaging available - up to $15,899 per year

**About us**
Home In Place has been recognised by the Australian Business Award for 4 consecutive years as an Employer of Choice who encourages workplace diversity. Home In Place is located across NSW, Brisbane and New Zealand and as such, we offer career growth and professional development opportunities.

**Job Benefits**

This is a fulltime permanent position which includes the following remuneration package and benefits:

- Salary package of $88,761 per year
- Flexible working arrangements - options for 9 day fortnight or monthly RDOs
- Study budget and paid study leave
- Salary packaging of $15,900 tax-free pay per fringe benefit year to increase your take home pay
- Free, confidential counselling services via our EAP
- Birthday Leave
- Annual Leave Loading
- Discounted gym membership

**About the role**
We are currently seeking a full time Tailored Support Coordinator to join our Operations team located in Tuggerah. Reporting to the Executive Manager - Social and Environmental Sustainability, this role provides assessment and planning for occupants and supports them to access a range of individualised services to improve their wellbeing and achieve their goals.

**Key Responsibilities include**:

- Coordinating responses and support for occupants experiencing personal crises or risk to their tenancies;
- Positively engaging with occupants to identify their challenges and set realistic goals, using a strengths-based approach;
- Maintaining knowledge and building working relationships with other community services;
- Referring occupants to internal and external services and support networks, monitoring for quality and effectiveness of the referral processes;
- Overseeing the delivery of Community Development programs and services at properties, in collaboration with the branch Community Participation Officer;
- Liaise with the Tenancy Relations team where specialist community development initiatives and responses are required.

**About You**
To be considered for this role, please ensure you have addressed the following essential selection criteria:

- Minimum of 3 years’ experience in Community Welfare or related discipline - ideally a background in working in support case coordination or case management.
- Diploma or Degree qualified in Social Welfare, Social Science or related discipline
- Demonstrated ability to coordinate the provision of effective and individualised support to achieve positive outcomes for occupants
- Experience working in an environment supporting people with complex needs
- Competent in developing case plans & supporting clients to achieve positive employment outcomes
- Excellent communication skills
- High level of negotiation skills and ability to liaise with key stakeholders.
- Experience in behavioural change strategies
- Demonstrated ability to achieve social outcomes
- Ability to use Microsoft Office systems
- A Current Drivers License

You will be required to undertake a national background check and police check as part of the recruitment process.

Applications will be reviewed on receipt.

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