Customer Service Officer Central Coast

2 days ago

Tuggerah, Australia Compass Housing Services Full time

Part time role paid at $34.04 per hour
- Salary packaging up to $15,899 per FBT year available
- Tuggerah location nearby public transport

**Home In Place is a charitable international community housing organisation with a vision that all people have appropriate and affordable shelter and are engaged in sustainable communities.**

Home In Place is a recognised employer of choice and we are passionate about investing in our employees by providing them with opportunities to develop their skills and qualifications.

We foster a culture of innovation and offer a range of benefits such as:

- Flexible working arrangements
- Study budget and paid study leave
- Paid Birthday leave
- Salary packaging options details via our salary packaging provider
- Free, confidential counselling services via our EAP
- Discounted gym membership

**About the role**
You will liaise with internal & external stakeholders on sensitive issues requiring you to possess excellent verbal & written communication skills & understand the importance of confidentiality. This role offers you the opportunity to showcase your skills and abilities by providing end to end customer service.

Key Responsibilities include:

- Answering incoming calls as the first point of customer contact;
- Responding to general tenant enquiries, updating customer records, triaging basic maintenance problems and raising service requests;
- Assist with 'walk-in' housing enquiries;
- General administrative duties including but not limited to word processing, filing, banking;
- Updating records in our database system;
- Collecting, collating, and recording documents as requested;
**About You**
To be considered for this role, please ensure you have addressed the following essential selection criteria:

- Demonstrated experience in a call centre or high volume customer service environment;
- Demonstrated experience in delivering exceptional customer service with the ability to gather relevant information through effective questioning;
- Well developed and effective interpersonal, de-escalation and communication skills;
- General administration duties will be part of the role so proficiency in Excel, Word & Outlook is essential;
- Experience in the social housing sector is desirable but not essential

**How to apply**:
Applications reviewed on receipt.
- Please note, agency referrals will not be accepted for this role_

  • Scheduler Central Coast

    5 days ago

    Tuggerah, Australia HammondCare Full time

    **Provide, maintain and create the rostering/schedule for our Home Care Workers in the Central Coast region, to ensure our clients are properly cared for.** - Permanent position with guaranteed hours and stability in our Home Care team - Maximise your take-home pay with NFP salary packaging - Enjoy a work-life balance with set shifts and hours **Roster...

  • Customer Support Administration

    7 days ago

    Tuggerah, Australia Central Coast Group Training Full time

    PAID to Study a Certificate III in Business Administration - Fulltime Role Located in Central Mangrove (near Gosford) - Immediate Start **Are you ready to design a future you'll love?** Kickstart your career with Central Coast Group Training - the Coast's leading employer of Apprentices and Trainees for over 40 years! **WHO YOU'LL BE WORKING WITH..** Our...

  • Property Manager Central Coast

    2 days ago

    Tuggerah, Australia Compass Housing Services Full time

    Monday to Friday roster with RDO options - Salary packaging available up to $15,899 per year - Tuggerah location, managing our Central Coast portfolio **About Us** Home in Place is a recognised Employer of Choice through the Australian Business Awards for 7 consecutive years and we encourage and support workplace diversity. This is a Permanent, Full-Time...

  • Pool & SPA Service Technician

    2 weeks ago

    Tuggerah, Australia Splashs Pools Central Coast Full time

    **Join Our Team as an Experienced Pool Service Technician!** We are growing, so that means we need more amazing staff to join our team! Are you passionate about pools and have a knack for keeping them pristine? We're looking for an experienced Pool Service Technician to join our dynamic team! **Position Available**: Pool Service...

  • Sales Manager

    2 weeks ago

    Tuggerah, Australia Just Spas Central Coast Full time

    Showroom - Sales Manager Just Spas Central Coast Full time An exciting opportunity exists for a Full-Time Sales Manager to work in our Just Spas Central Coast store. This is an excellent opportunity for someone looking to work in an awesome environment where you are assisting consumers to purchase products that enhance their lifestyle. Responsibilities...

  • Air Conditioning Service Technician

    7 days ago

    Tuggerah, New South Wales, Australia Central Coast Air Conditioning Full time $60,000 - $90,000 per year

    Air Conditioning Service TechnicianAbout the opportunityCentral Coast Air Conditioning is seeking an experienced Air Conditioning Service Technician to join our established service team which services only the Central Coast and Southern Lake Macquarie.Candidates must have a minimum 2 years of air conditioning service experience.As part of our team, this...

  • Department Manager

    5 days ago

    Tuggerah, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Sales / Estimator

    2 weeks ago

    Tuggerah, New South Wales, Australia Central Coast Air Conditioning Full time $90,000 - $120,000 per year

    Sales / EstimatorAbout the opportunityCentral Coast Air Conditioning is looking for an experienced Sales / Estimator with a proven track record in trade sales to join our established team, servicing the Central Coast and Southern Lake Macquarie.While experience in air conditioning sales is highly valued, we also welcome candidates with strong sales and...

  • Support Worker

    2 days ago

    Tuggerah, Australia Central Coast Living Options Full time

    CCLO is a trusted “Not - for - Profit” organization that operates on the Central Coast. We are currently recruiting for the role of ‘support worker’ on an ongoing basis. Casual staff needed, with the opportunity to become permanent part-time. - Must have 3 years or more experience working with people with a disability with high needs and complex...

  • HR Business Partner Central Coast/hunter Region

    2 weeks ago

    Tuggerah, Australia Uniting Full time

    **Human Resources Business Partner** At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. **About the opportunity**: We currently have an opportunity for an energetic, creative, and highly customer-centric HR (Human Resources) professional to join our People...