Service Advisor

**Why join us?**

We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with a** competitive rate of pay with shift allowances, not-for-profit salary packaging benefits, a mobile phone, paid kilometres, a uniform** and the support of a wonderful leadership team and colleagues.

**The Role**:
Due to growth we are looking for a Home Care Service Advisor reporting to the Home Care Regional Manager to support the coordination and management of care to our clients who are on Home Care Packages in Tuggerah and surrounds.

**Permanent Part-time or Full-Time role based at Tuggerah, Flexible days and hours, Monday-Friday with no weekends or on call.**

As a Home Care Service Advisor you will:

- Complete holistic assessments
- Develop appropriate care plans
- Manage client’s care needs within Home Care Package funding
- Manage referrals to other services when required
- Manage and provide service delivery to a portfolio of home care clients and their families.

**Benefits**
- Laptop & Mobile phone
- Use of the office company car to visit clients
- Uniform supplied
- Not for profit Salary Packaging Options with MAXXIA

To be successful in this role, you will have:

- Qualified Enrolled Nurse or Registered Nurse
- or
- Cert 4 in Aged Care
- or
- Experience in home care, with a qualification in Community Services, Aged Care, Community or Case Management (highly desirable)
- Excellent communication and interpersonal skills
- High level of organisational and time management skills
- Intermediate-Advance Microsoft Office skills
- Driver's license and car with comprehensive insurance (required)
- Evidence of COVID-19 vaccinations

**About Southern Cross Care (NSW)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_