Correspondence & Administration Officer

The City of Parramatta is at the heart of transformative growth, evolving into a vibrant Global City. We invite you to play a key role in this exciting journey as the Correspondence and Administration Officer. This is your opportunity to be at the forefront of public policy, advocacy, and community engagement, shaping the future of our city.

**About the Role**

As the Correspondence and Administration Officer, you will provide administrative and secretarial support function for the Lord Mayor. This includes providing the Lord Mayor and Office of the Lord Mayor with secretarial, correspondence, administrative and support services to enable effective key stakeholder and office management.

This position is a key public-facing role representing the Office of the Lord Mayor and the first point of contact for constituent and customer interactions with the Lord Mayor.

**Key Responsibilities**:

- Provide secretariat support including reviewing and prioritising correspondence, preparing draft responses and correspondent on behalf of the Lord Mayor.
- Escalating customer enquiries to internal stakeholders for further advice and following up to ensure time responses are provided to customers
- Assisting the team with general / ad-hoc administrative support where required.
- Exercising discretion, sensitivity and confidentiality in a highly political environment.
- Presenting professionally presented documents
- Provide friendly and professional customer service to constituents and stakeholders, exercising discretion and maintaining confidentiality during all interactions.

**About You**:

- A Certificate IV in Business (Administration), or equivalent experience.
- At least 2-3 years’ experience in administrative and executive support roles.
- Demonstrated experience working within a government environment or demonstrated experience working with Executive Teams and Board Members.
- A strong understanding of local government functions and political processes.
- Exceptional communication skills, including experience in preparing speeches, briefings, and strategic reports.
- The ability to manage multiple priorities and drive successful outcomes in a fast-paced environment.

This is a unique opportunity to contribute to the City of Parramatta's growth and success. You will be part of a forward-thinking team, working in a role that balances strategic insight with community engagement. If you are a proactive leader with a passion for public policy and stakeholder management, we would love to hear from you.

**What’s on offer**

We are offering an attractive remuneration from $101,563 to 107,310 plus 11.5% superannuation.

In addition, City of Parramatta also offer excellent employee benefits which include:
A range of flexible work arrangements including hybrid WFH arrangements.
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunitiesHealth and Wellbeing programs (Fitness Passport, flu shots, etc.)
- **Want to know more?**

Further information regarding the requirements of this role can be found in the attached Position Description.
This role requires a strong onsite presence to ensure operational excellence and high-quality service delivery.

**How to apply**

Applications close 4pm, 18th October 2024 and will not be accepted through any other medium.