Retail Claims Case Manager

2 weeks ago

North Sydney, Australia Zurich Insurance Full time

**About us**

At Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to
**‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.

**Role**

As a Retail Claims Case Manager, you’ll be responsible for undertaking the assessment and management of a portfolio of long-term claims. This is a great entry point into the Life Insurance industry and will provide you with an opportunity to develop your knowledge of policy terms and conditions, as well as advance your skills in customer care and stakeholder management.

**Important to your success**
- Experience managing long-term claims or within a claims administration role.
- Previous experience providing exceptional customer service.
- Background in Allied Health, Physiotherapy or Rehabilitation advantageous.

**Zurich is here to support you**

As you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

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