Transition Manager

**Position**:Transition Manager
**Employment Type**:Temporary**Full Time for a period up to March 2029
- Opportunity to work from our modern Chatswood, St Leonards office.
- Attractive salary, up to $169,151.00 + 11.5% Super and annual leave loading.
- Allocated day off per month, salary packaging, discounted fitness passport and more.
- Join the team enriching health in millions of ways every day through digital innovation.

**Applications Close**: 11:59pm, Tuesday 1st July 2025

**About Us - Single Digital Patient Record (SDPR), NSW Health**

Be part of the team leading the largest digital transformation in Australia’s public health history. NSW Health’s SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.

By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.

Join us now and contribute to the millions of ways we're enriching health every day.

**About the Opportunity**

Join SDPR as **Transition Manager** in our Clinical Systems and Transformation Delivery team and make a real impact in healthcare. You’ll lead the design and rollout of new and improved services, ensuring smooth transitions into everyday operations that enhance service delivery for NSW Health customers.

In this role, you will:

- **Lead** **the strategic implementation** and expansion of the Path to Production (P2P) and Service Design Council models to ensure effective Service Design and Transition throughout the SDPR lifecycle, including Epic module delivery for Tranche A and beyond.
- **Drive** **enhancement** and leverage of SDPR models and emerging IT4IT Value frameworks to empower Demand Management, Program Delivery, Service Owners, Suppliers, and Portfolio Leads—accelerating readiness and deployment.
- **Influence key stakeholders**to align service design with key program processes, ensure quality artefacts, and act as the escalation point for Service Design and Transition issues within SDPRIA.
- **Champion** **the development and management** of the Service Acceptance process for SDPRIA, driving strict oversight and approval of scope, Epic build compliance, and transition readiness to ensure seamless delivery.

**About You**

We are looking for someone who:

- Proven track record in Service Delivery Management within large, complex environments, supported by relevant qualifications or equivalent experience.
- Extensive knowledge and experience across multiple ITIL v3 disciplines—including Service Strategy, Transition, and Operation—with a strong focus on Service Design and Transition.

**Need more information?**
- Position description
- Check out our diversity and inclusion commitment
- Learn more about Single Digital Patient Record

**Working at SDPR**

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

- Professional growth and career development
- Allocated day off per month
- Salary packaging
- Various health and wellbeing programs to support our team

**How to apply**

Share with us your **cover letter** and most up to date **resume** (up to 5 pages), highlighting your relevant skills and experience.

**Additional information**
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
- 'Exempt' is defined as a fixed term contract with a length greater than 13 weeks.