Service Delivery Expert

1 week ago


Chatswood, Australia beBeeOperational Full time $186,448
Job Summary

This position is accountable for driving the strategic development and operational management of a portfolio of IT services across their lifecycle.


About the Opportunity

As a Service Manager, you will lead the establishment and management of service portfolios, ensuring they deliver measurable value to the business. You will oversee the integration of ServiceNow for hosting to support multiple entities.

You will develop and refine IT service management processes, focusing on continuous improvement. You will facilitate the transition of service delivery into live operations, embedding best practices in service support.

You will collaborate with stakeholders across metropolitan, regional, and remote areas to ensure services align with local and statewide needs.


About You

We are seeking an individual with:

  • Extensive experience in service management within a large, complex ICT environment.
  • Detailed expertise in ITIL disciplines across Strategy, Transition, Operation, and Continuous Improvement.
  • Strong analytical and presentation skills to inform service optimisation.
  • Relevant qualifications in IT Service Management or equivalent hands-on experience.
  • Ability to engage with senior stakeholders to navigate competing priorities and ensure service value is realised.

What We Offer

We invest in our people's growth and wellbeing:

  • Professional development opportunities.
  • A dedicated day off per month.
  • Salary packaging options.
  • Ongoing health and wellbeing programs.


  • Chatswood, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon AutoGlass Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - ** Days**:Monday - Friday - ** Hours**:8.00am - 4.00pm (May be required to...


  • Chatswood, Australia Service Stream Full time

    Primary Location Chatswood - 821 Pacific Hwy Job Description Summary As part of the Wireless Team, provide professional engineering services to support SSMCs wireless structural services deliverables. Achieve this by using a highly collaborative approach which is ‘best-fit’ for the projects and SSMC profitability and performance. Monitor demand and...


  • Chatswood, Australia beBeeEngineering Full time $130,000 - $210,000

    Project Delivery ManagerThe role involves overseeing all elements of program delivery, ensuring safe, quality, on-time and cost-effective outcomes. Key responsibilities include managing teams, controlling resources, reporting progress, forecasting costs, and mitigating risks against approved parameters.Experience in pump, valve, and pipe design is...


  • Chatswood, Australia AARNet Full time

    Play a pivotal role in the delivery of critical telecommunications infrastructure - Great learning and skill advancement opportunities - Fixed Term Position, Chatswood Office Location **About AARNet**: Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers...


  • Chatswood, Australia Sentral Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Chatswood, Australia beBeeServiceDelivery Full time $186,448

    Job Title: Strategic Service Delivery ManagerOverview:This challenging opportunity focuses on leading the development and ongoing management of a portfolio of business-aligned IT services for the Single Digital Patient Record (SDPR) across its lifecycle.Drive operational integration of ServiceNow for SDPR hosting to support multiple NSW Health...


  • Chatswood, Australia beBeeClinical Full time $98,765 - $123,456

    Job SummaryThis role involves delivering high-quality clinical services, particularly in areas of expertise. As a Clinical Nurse Consultant, you will lead the process of clinical practice improvement, ensuring that clinical practices are evidence-based, innovative, and up-to-date.You will provide analysis of relevant research and operational information,...


  • Chatswood, Australia beBeeCloud Full time $120,000 - $140,000

    Job Description">The Opportunity:As a Cloud Solutions Expert, you'll drive the transition from on-premise HR systems to cloud-based solutions. This role is pivotal in designing, configuring, and delivering innovative HR solutions that empower workforces.Your responsibilities will span the full lifecycle of solution delivery from design and stakeholder...


  • Chatswood, Australia Talogy Full time

    **About Talogy**: We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best data-driven people decisions. With more than 30...

  • Financial Expert

    14 hours ago


    Chatswood, Australia beBeeCustomer Full time $45,000 - $60,000

    As a customer experience professional, you will play a key role in helping customers with their financial needs. This includes providing expert advice on retail banking products and services.About the RoleYou will have the opportunity to work closely with customers to understand their financial goals and provide tailored solutions to meet their needs. This...