Client Experience Coordinator

4 days ago


Sydney, Australia Perigon Group Full time

3-4 month contract starting immediately
- Based in the CBD Office
- $65k
- $70k + super

As a member of the Client Department for a Global High-End Jewellery Retailer, the Client Experience Coordinator will actively support in the execution to improve client satisfaction.
- 3-4 month contract starting immediately
- Based in the CBD Office
- $65k
- $70k + super

**Key Responsibilities**:

- Support the Client Experience Manager to deliver customer-centric experiences across all Retail boutiques and retail partners, in accordance to the different Client Communities and their specificities
- Work closely with local and regional team to coordinate and support personalised Client treatments, experiences and itineraries for major upcoming events - locally and internationally (November and February)
- Coordinate the local Client treatment strategy: activations during key festive periods, in-boutique experiences, 1:1 treatment plan and gifting plan
- Follow up and liaise with concierge partnership in place and activities: treatments, gifting and booking requests from boutique teams
- Monitor usage and inventory of centrally developed gifts in each boutique and cross functions and order gifts according to budget and strategic periods
- Monitor, propose and update new experiences (Dining, Arts & Culture etc) across all cities
- Observe budget allocations, with a focus on being a cost efficient without compromising calibre of event standards
- Collate feedback post activation to identify and formulate improvements for future opportunities
- Monitoring of competitor landscape to ensure our brand consistently delivers best practice events and experiences for clients

**About you**:

- Tertiary qualification in Marketing and/or Events
- Self-starter with excellent communication skills
- Proactive, creative, customer oriented, highly organised and has the ability to handle and deal comfortably in a multi-national environment
- Supports organisation's goals and values
- Exhibits a 'Can do' attitude, objectivity and openness to others' views
- Polished and professional
- Personal Assistant or Concierge background

If this role sounds like you, please press
**APPLY** below or alternatively please contact Ella Fergusson on


  • Experience Leader

    1 week ago


    Sydney, Australia GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...


  • Sydney, Australia Arup Full time

    **Joining Arup** Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. **The Opportunity** - Welcome clients and visitors, ensuring their needs are met efficiently and in line with Arup's brand standards. - Deliver business lounge services, including refreshments, assistance with...

  • Account Manager

    2 days ago


    Sydney, New South Wales, Australia Client Services Full time $90,000 - $120,000 per year

    Salary: AU$85,000 - AU$100,000Who we areWelcome to The Marketing Practice (tmp). We're not just an agency; we set the bar for advancing B2B marketing, armed with a global team of 300+ B2B specialists ready to unlock potential for our clients. They include incumbent leaders and some of most exciting and fast-growing unicorns in tech, working with them across...


  • Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. **What this opportunity involves**: We are seeking a highly organised, proactive, and adaptable NSW Client Experience Manager to support our senior leadership team in NSW. This is a dynamic role that blends internal coordination, strategic support, client engagement, marketing integration, and event...


  • Sydney, Australia PulseLearning Full time

    **Location**: **Remote** Australia Want to work with an award-winning, purposeful, mental health and wellbeing-focused, global top-10 learning solutions provider? Want to be part of a team that changes beliefs, behaviors, and cultures within our Client organizations and the wider community? Want to be part of a team that designs, develops, and delivers...

  • Client Coordinator

    6 hours ago


    Sydney, Australia Spark Foundry Full time

    **Job Description**: **Account Coordinator** Spark Foundry is looking for an Account Coordinator to join us in Sydney. We are one of the fastest growing agencies in Australia and the world. At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective...


  • Sydney, Australia Sanitarium Health & Wellbeing Full time

    **join Our Team as a Client Coordinator for the 2025 Flu Vaccination Programme!** **Vitality Works, Australia** is seeking 3 enthusiastic and detail-oriented **Client Coordinator**s to join our dynamic team for the 2025 Flu Programme. This is an exciting opportunity to make a difference by supporting one of Australia's leading health and wellness...


  • Sydney, Australia Hatch Full time

    ** This role is at Nine (not for Hatch)** Hatch is supporting Nine to find a great Client Experience Executive to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Nine. **About the role at...


  • Sydney, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Sydney, Australia KPMG Full time

    **Company Description**: - Our China Business Practice, is a dedicated team at KPMG focusing on working with Chinese investors and Australian Chinese entrepreneurs and high net worth Chinese families. Reporting to CBP Client Director the Client Coordinator role will consist of 30% Executive Assistant duties and 70% Chinese client support. In this team you...