Resource (Workforce) Manager

Division: Corporate Services
- Location: Parramatta, NSW, AU, 2150
- Req ID: 74693

**Resource (Workforce) Manager**
- **Location - Parramatta - Flexible working available**
- **Employment type - Temporary full-time up to 12 months**
- **Grade - Clerk Grade 9/10**
- **Salary - $125,693 pa to $138,510 pa plus employer contribution to superannuation and annual leave loading (Note 3% increase to base salary from 1st July 2025 along with an additional 0.5% increase in superannuation).**

**Your role**

Are you a strategic thinker, analytical, with proven stakeholder skills and attention to detail? Do you have a passion for optimising workforce efficiency? Working with a supportive team, you will be leading the planning, forecasting, and real-time management of our IT project workforce at the Department of Communities and Justice (DCJ). In this pivotal role, you’ll ensure we have the right people in the right place at the right time at optimal cost —maximising productivity while maintaining exceptional service levels.

**What you’ll do**

You’ll partner with Program Managers, Project Managers, Project Team Members, Support Teams, and senior leadership to align staffing strategies with business goals, using data-driven insights and understanding of the people request and demand requirements to enable project success, while driving and delivering continuous improvement.

**What we’re looking for**

As an integral leader across our project support teams, you'll:

- Successfully manage resource capacity and demand by utilising DCJ’s Project Management tools along with your experience performing this or similar role.
- With critical thinking and credibility, provide solutions to demand requirements plus expert advice on complex issues relating to workforce management.
- Exceptional time management skills. Provide exceptional service and trusted partnerships with our project teams, support teams and stakeholders.
- Utilise, develop and create effective reporting to improve the workforce management function, support our projects and inform senior leadership.

Download the role description and supplementary information.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career.
- Opportunity to learn other aspects of the Business and Resource Management team with view to progress.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date resume (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Targeted Question 1
- Can you describe a time when you developed and implemented a resource management strategy that aligned with business goals? How did you engage with stakeholders to ensure its success?
- Targeted Question 2
- What tools and methods have you used to manage resource capacity and demand in IT or project environments? How have you ensured the right people were available at the right time and cost?

**Applications close**Sunday, 8 June 2025 at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
- For more information visit Your recruitment journey on the DCJ website.

**_ The Welcome Experience_**:
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.