Installations Technician

**We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell, some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, Grinders Coffee, Mother and Monster.**

**Equipment & Services Team Overview**

The EQS Field Service & Installations teams are dynamic teams that are responsible for the installation, removal and servicing of CCEP’s equipment for our valued customers. This includes but is not limited to, Installation, Removal, Servicing, QA, Preventative Maintenance of CCEP wide range of equipment. The role of the Equipment & Service Installations Technician is to support the CCEP Sales teams in driving revenue and growth in the CCEP business by way of maximizing equipment uptime of CCEP’s equipment.

**Role Purpose**

A core element of CCEP’s growth strategy rests on an equipment growth and installations strategy whilst ensuring CCEP receives return on the investment for placement of CCEP equipment. A core function to the role as an EQS Installations Lead is to ensure that customer needs for service/installation are met in a timely and professional manner. A core element of CCEP’s growth strategy rests on an equipment growth and installations strategy whilst ensuring CCEP receives return on the investment for placement of CCEP equipment. A core function to the role as an EQS Installations Technician is to ensure that customer needs for service/installation are met in a timely and professional manner.

The key elements to this role are:

- Keeping yourself, your colleagues, our team members, and our consumers safe at all times and providing the best possible customer service
- Conduct equipment installations, removals and site surveys
- Equipment selection that will drive efficiency into EQS, whilst ensuring the customer requirements are met
- Consulting with internal and external stakeholders to ensure installations occur within the customers expectations and time frames
- CCEP Equipment Installations are compliant to CCEP and Australian Standards
- Conduct EQS projects, efficiently and on time
- Providing service at the lowest sustainable cost
- Adhering to standard processes and correct use of IT tools
- Contributing to team success
- Actively participate and understand the principles of continuous improvement through structured RCA's(Root Cause Analysis)
- Actively participate in maintaining and developing technical skills
- Actively participate in CCEP's OE (Operational Excellence) platforms

**About You**

We are looking for the following skills, experience and attributes:

- Confident communication abilities with all levels of stakeholders
- Proven ability to problem solve and make quick decisions under time constraints
- Experience dealing with multiple priorities
- Agile in ways of working and being able to prioritise multiple initiatives / resources.
- Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.
- Excellent time management and organisational capabilities

**Technical Skills (on the job training provided)**
- Proficient in systems knowledge (e.g. SAP, MyApps, OSP, Microsoft suite)
- Knowledge of Workplace Health & Safety
- Refrigeration or Electrical Qualification - Not essential but preferred
- Parts management
- Beverage dispenser knowledge
- Postmix equipment knowledge
- Frozen equipment knowledge
- Coffee machine knowledge

**Qualifications/Licenses**

Desirable
- Electrical or Refrigeration Trade qualifications preferred but not essential
- Electrical qualification - Test & Tag Course Completed.

**What's in it for you ?**

**As well as a supportive team environment we offer**

Financial Wellbeing and Rewards; From Pension to travel, we offer a few supportive options that can help with your financial wellbeing.

Wealth & Wellbeing; Your Wellbeing is hugely important to us A range of benefits including discounted Bupa to put your health first.

Flexibility and leave; We promote work/life balance. We are committed to finding practical solutions to help our employees This includes paid parental leave.

Employee Share Scheme

Perks & Extras; We LOVE what we do - and we want you to love it too We make work even better with extra’s inc Monthly Staff Sampling, Carers Support portal and more