Sales and Service Manager

7 hours ago


Moorabbin, Australia Automotion Plus Full time

Leading manufacturer and wholesaler of home automation and automatic gates corporation need an electrical technician to work in Shailer Park with the following role:
1. Customer support for all product related enquiries for example - troubleshooting call for an automatic gate installation over phone

2. Provide quotation to customers after understanding client requirements

3. Attend customer warranty claims

5. Provide excellent customer service to enable 5 star customer feedback at all times

7. Keep track of stock, spares and other minor repair work

8. Log and document customer calls into CRM

9. Additional Sales Support responsibilities

1. Experience in installation of automated gates, intercom or other home automation devices

2. Electrically minded

3. Likes to work in office environment and works in a professional manner with customer and management

4. Excellent communication and interpersonal skills

5. Engineering background is a must

6. Attention for detail, self motivated and ability to multi task

7. Problem solving / resolve customer requests and troubleshooting incidents

8. Exceptional organisational and time management skills

9. Gate Automation Industry experience will be preferred

Role start date: ASAP

Thanks and regards

Hitesh

Pay: $75,000.00 - $90,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application Deadline: 04/12/2024
Expected Start Date: 09/12/2024


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