Customer Service Officer

2 weeks ago

Greater Adelaide SA, Australia Downer Group Full time

Opportunity to work with a great team on the SAHA Contract
- Monday - Friday - Adelaide Office CBD
- On-going training and career development
- Attractive hourly rate

We have an opportunity for Operational Support Administrator to join the team member in Adelaide, SA. In a helpdesk environment, the Operations Support Administrator is responsible for providing work order management and administrative support by coordinating with the relevant stakeholders to provide timely and efficient customer service. The Operations Support Administrator will raise and distribute maintenance requests and provide administrative support to the contract team and Client in the delivery of all reactive works related data and information.

**ABOUT YOU**
- Experience in a Customer Service role
- Experience in a similar Operations Call Centre environment
- Certificate III Business Administration is preferred
- Demonstrate high level of communication, interpersonal and initiative.
- Demonstrate high level computer literacy skills, including advanced word/office systems/intermediate excel.

**WHAT WE OFFER**
- Supportive leadership team who believe 100% in the zero-harm culture
- Attractive remuneration package
- Ongoing training and career development opportunities
- Range of employee benefits and entitlements

**ABOUT US**

Downer is the leading provider of integrated services in Australia and New Zealand and customers are at the heart of everything it does. It exists to create and sustain the modern environment and its promise is to work closely with its customers to help them succeed, using world-leading insights and solutions to design, build and sustain assets, infrastructure and facilities.

Spotless, a Downer company, delivers more than 100 integrated facilities services for more than 1,000 customers across government, education, healthcare, aged care, large stadia and entertainment venues.

Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it’s these differences that are Downer’s greatest strength.

**HOW TO APPLY**

To apply, please click on "Apply" below and submit your resume.

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