
Digital Analytics Lead
3 days ago
**Will you actively create a healthier future for tomorrow?**
At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.
We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.
**About the role**
Our Digital Insights team has grown exponentially this year, as a result of this we are now on the search for a Digital Insights Lead to join the team. In this newly created leadership position, you will own the measurement and implementation of Digital Analytics across Medibank’s customer channels - public websites, member portals & apps and messaging service.
**Your impact**
- Owning the digital analytics strategy and execution as well as providing thought leadership and direct input into the Enterprise Digital Product Roadmap
- Acting as the primary point of contact for the Enterprise Digital teams, to ensure both strategic and execution alignment across all aspects of digital analytics
- Champion and drive best in class digital analytics solution implementation that delivers customer insight and clear commercial performance transparency across Medibank’s digital channels
- Lead, coach and develop a team of Digital analyst, as well as capabilities required for digital analytics implementation and governance.
**About you**
You will have experience working in a similar role as either a Digital Analytics Lead or as Senior Analyst. You will also have:
- Strong knowledge and power user in Digital Analytics tools and platforms such as Google Analytics 360/4, Adobe Analytics, Fullstory
- Strong knowledge and power user in Tag Management platforms (Tealium, GTM, Adobe Launch)
- Experience with PowerBI, Tableau, Google’s Data Studio and BigQuery tools
- Experience with website conversion optimisation and campaign management via A/B testing tools such as Adobe Target, Optimizely or Google Optimize
- Understanding of technical platforms and principles, with a demonstrated ability of working closely with cross-functional agile delivery teams.
**A career with us**
At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.
All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.
We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.
**To start small and impact bigger.
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