Ward Administration Officer

6 days ago

Brisbane, Australia Queensland Government Full time

We are Metro South Health
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.
We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.
We are committed to creating a diverse and inclusive workplace for our people and our community.
We are part of and proud of the community we serve. We are better together.
Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.
Conduct patient interview to verify information and financial details to complete the Patient Election Form (PEF) process.
Provide support to the Unit including secretarial duties for meetings, ordering of supplies and other tasks as requested by the Nurse Unit Manager.
Comply with and adhere to Queensland Health policies, procedures, standards and legislation relevant to the role and work area.
Execute ethical decision-making in the achievement of departmental and organisational objectives.
Prioritise workload effectively and perform duties responsibly in the absence of supervision.
Attend compulsory meetings and training and disseminate information within the area.
Commit to patient safety and quality in the delivery of health care by actively participating in safety and quality practices.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

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