Ward Administrator

4 days ago

Brisbane, Australia Queensland Government Full time

**About the role

Temporary full time opportunity to assist in the provision of an accurate and timely professional administrative and client focused support service to patients, relatives, visitors, and multi-disciplinary health care providers with whom the position liaises. Provide administrative support to facilitate the smooth admission, transfer and discharge of patients.

About you

As a primary contact on the ward, assist and direct patients and visitors by accessing patient information and providing an effective, courteous and professional front counter service.
Display professionalism whilst remaining calm and empathetic in delivering a patient focussed service as a member of a multidisciplinary team
Contribute to patient flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients
Use effective communication and high-level interpersonal skills to build and maintain successful working relationships with clients and staff at all levels

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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