Scheduler

4 days ago

Richmond, Australia Maxima Full time

Full time casual with a view to go permanent
- Adelaide office location
- $34.58/hour + super + benefits**About the role**:
Our client is a large, Australian-owned company who is looking to employ a full-time Scheduler in their Adelaide office, who is well organised, has a strong attention to detail, good communication and customer service skills for an immediate start. Starting casual, full time with the view to go permanent after completing probation period.
- Duties include, but are not limited to:

- Be the first point of contact for all scheduling enquires and issues
- Monitoring scheduling changes and implement accordingly
- Provide regular client updates
- Monitor and track job progress
- Creating and maintaining a logical and achievable daily workflow for technicians
- Coordinating the completion and closure of jobs
- Following up on incomplete or problematic jobs to ensure completion and customer satisfaction
- General office duties as required

**Skills/Experience**:

- Experience in scheduling trade & services sector (desirable)
- Ability to easily build rapport and establish trust with clients
- Excellent time management and organisation skills with the ability to work methodically, accurately and with rigid timelines
- Excellent oral and written communication skills
- Strong PC skills
- Experience with Exo software package an advantage but not essential
- Excellent problem solver and ability to manage multiple deadlines and business drivers
- Call Centre experience an advantage but not essential

**Personal Attributes**:

- Enjoy & thrive off a fast-paced environment
- Positive attitude
- Good communication and negotiation skills
- Able to gain the confidence of clients and team
- Desire to work in a fast paced business focused on growth and deliver outstanding service
- Personable & able to think laterally
- Able to work under pressure and meet deadlines

**Benefits of joining Maxima’s temporary recruitment services**:

- Subsidised Skin Cancer checks
- Free yearly flu shots
- Employment Assistance Program
- Ongoing monitoring and support- About Maxima:_
- Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services._

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