Customer Service Administrator

3 days ago

East Perth, Australia Western Australian Cricket Association (WACA) Full time

**About the role**

WA Cricket is on the lookout for vibrant and enthusiastic individuals to join our Membership Team in casual roles, helping us deliver exceptional customer service to our valued WACA Members.

As a **Customer Service Administrator**, you’ll be the friendly face and helpful voice for our Members, providing up-to-date information about their benefits and products, responding to general enquiries, and managing incoming calls.

You’ll also play a key role on match days at both the WACA Ground and Optus Stadium, ensuring our Members have a seamless and enjoyable experience.

**What we’re looking for**
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and adaptability to other systems
- Accurate and efficient data entry skills
- Excellent time management and multitasking abilities
- A flexible, proactive approach to work
- Previous experience in customer service or a call centre environment is a bonus

**A little bit about us**

At WA Cricket we aim to be leaders in Australian sport and pride ourselves on developing inspiring players, creating a fun and inclusive community and delivering social outcomes through cricket. The iconic WACA Ground is home to the Perth Scorchers, WA Men’s and Women’s Teams and the WA Cricket Foundation.

**Our Culture**

**Sound like you?**

If you're passionate about sport, love helping people, and want to be part of a dynamic team, we’d love to hear from you Please submit your resume and cover letter outlining your experience.
- We require all applicants to undergo background checks and screening prior to or during any appointments._

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