Customer Care Consultant

1 week ago


Geelong, Australia New Start Full time

We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Geelong VIC**

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**

**Your new role**
- Provide a high-level quality of customer service daily as the first point of contact for general enquiries for this business unit
- Receive a high-volume of inbound calls in a courteous, accurate and efficient matter, handling complaints where necessary

**What you'll need to succeed**
In order to be successful in this position, it is recommended to have:

- Previous experience working within a contact centre essential and an ability to hit the ground running in a fast-paced environment
- Confident multi-tasker and have a committed approach to customer satisfaction
- Strong written and verbal communication skills

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- do you identify of Aboriginal or Torres Strait Islander descent
- Are you covid Vaccinated

**Experience**:

- Customer service: 1 year (preferred)
- administration: 1 year (preferred)
- call centre: 1 year (preferred)

Licence/Certification:

- Drivers licence (preferred)



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