Customer Care Consultant

5 days ago

Canning Vale, Australia ARRA GROUP Full time

**ABOUT ARRA**

Arra Group is a local WA company that engages with leading oil and gas/mining companies to provide our employees with opportunities that support a great lifestyle. We work in the space of Oil& Gas, Mining, Rail, Civil Construction, Health and Defence.

**ABOUT THE ROLE**

We are looking for enthusiastic **Customer Care Consultants **to join our customer service team based in **Canning Vale WA, **to provide an exceptional level of service to our growing customer base.

In this challenging and rewarding role you will proactively look for solutions that drive the right outcome for both our customers and business. Our supportive management and team will empower you to perfect your customer service skills, investigate issues and escalations, and harness your problem-solving techniques to reach quick and successful outcomes.

**Key Responsibilities**:

- You will be empowered to investigate issues and escalations and be relentless in your pursuit to reach an outcome quickly
- There is a degree of administration related tasks and these should be actioned effectively and according to business processes

**Requirements**:

- Ability to work Monday to Friday, between the hours of 7:00am to 5:30pm
- Clear written and verbal communication skills are essential
- Previous experience providing an exceptional level of customer service
- Proven ability to work in a fast-paced customer service environment and able to manage conflicting priorities
- High attention to detail coupled with demonstrated problem solving and investigation skills

Pay: $26.00 - $32.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Great employee benefits with ongoing training & career development - Max term positions with the potential of extension or permanency **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big...

  • Indigenous Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia Indigenous Workstars Full time

    Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Canning Vale WA **to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services where...

  • Customer Care Consultant

    4 hours ago

    Canning Vale, Western Australia Blackwoods Full time $104,000 - $130,878 per year

    Blackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood's largest client and will be based at our Canning Vale, WA office.Your day-to-day responsibilities:Handle phone and email inquiries, aiming for first-contact resolution and customer...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Western Australia Blackwoods Full time $40,000 - $80,000 per year

    Blackwoods is committed to providing exceptional service to all customers at all times. We value effective communication and sustainable solutions to meet our customers' needs. As a Customer Care Consultant, you will embrace Blackwoods' values and engage with customers through emails and phone calls, ensuring each interaction is handled efficiently and...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Western Australia Blackwoods Full time $60,000 - $80,000 per year

    Base salary with employee benefits, incentives, discounts, shares & moreSupportive management & team, with great work/life balance (no weekends)Join an iconic Wesfarmers business, leaders in Industrial & Safety suppliesYOUR OPPORTUNITYWe're on the lookout for a full time Customer Care Consultant to join our vibrant Trade Store team in Canning Vale WAIf...

  • Customer Care Consultant

    2 weeks ago

    Canning Vale, Australia IPA Personnel Services Full time

    Due to exciting growth in the business, we are looking for multiple enthusiastic **Customer Care Consultants** to join our customer service team based in Canning Vale WA to provide an exceptional level of service to our growing customer base. **Your key responsibilities include, but not limited to**: - Inform customers of new product range and services...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...

  • Customer Care Consultant

    7 days ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    1 week ago

    Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Customer Care Consultant

    24 hours ago

    Canning Vale, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Excellent employee benefits, working with a friendly & supportive team - Great role working Monday-Friday only, permanent full-time in Canning Vale WA **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have...